Enjoy our service, together 2020!
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Free 90 Days Warranty Extension
Redeem free 90 days warranty extension for your device in HiCare App
Activity Period:
Nov 25th 2019 - Jan 15th 2020 -
Free Screen Protector Application
Clean the screen of your device and apply screen protectors for free
Activity Period:
Dec 1st 2019 - Dec 10th 2019
Jan 1st 2020 - Jan 10th 2020 -
Big Deals on Mainboards
Get A New Mainboard from AED 79
Activity Period:
Nov 25th 2019 - Jan 15th 2020 -
Incredible Screen Offers
Broken Screen? Replace it from AED 49
Activity Period:
Nov 25th 2019 - Nov 30th 2019
Dec 21th 2019 - Dec 31th 2019 -
Amazing Battery Campaign
A New Life to Your Old HUAWEI Phone.
Activity Period:
Dec 11th 2019 - Dec 20th 2019
Jan 10th 2020 - Jan 15th 2020 -
Holiday Gift
Walk-in HUAWEI customer service centers for repair on holidays may have chance to get a gift.
Activity Period:
Dec 1st 2019 - Dec 10th 2019
Jan 1st 2020 - Jan 10th 2020
Huawei reserves the right to amend the period and contents of “Together 2020” without prior notice.
How to redeem 90 days extended warranty
Step 1
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Step 5
Available at selected HUAWEI customer service centers
Terms & Conditions Apply
Free 90 Days Warranty Extension
1. From Nov 25th, 2019 to January 15th,2020 ("Campaign"), Huawei/HONOR brand handset/tablet product end users can redeem 90 days warranty extension in HiCare App, once redeem
successfully, the initial warranty period of the device will be extended for additional 90 days.
2. Free 90 Days Warranty Extension applies to products purchased from domestic official sales channels which are still under warranty. In-box accessories such as charger, earphone
is not covered by warranty extension.
3. One device is allowed to redeem 90 Days Warranty Extension one time, redemption steps refer to the introduction of the campaign web page.
4. 90 Days Warranty Extension redemption is subject to verification of device SN and/or proof of purchase provided by customer. Huawei reserves the right to seek such additional
documents and/or information from the customer as it may deem appropriate.
5. End user is allowed to redeem 90 Days Warranty Extension in HiCare App for the current device only.
6. Warranty information of the device will be updated in three (3) business days from the date of redemption in system. End user can query the status through HiCare App or Huawei
official website.
7. Repairs during the 90 Days Warranty Extension period is subject to Huawei warranty policy.
Discounts on Spare Parts: Big Deals on Mainboards; Incredible Screen Offers; Amazing Battery Campaigns
8. In the campaign, available models' end users are entitled to discounts on spare parts for out-of-warranty repairs include screen replacement, mainboard replacement, and battery
replacement, etc. without limitations of repair times. Original price refer to HiCare App or Huawei official website.
9. Only original spare parts will be used for authorized repair by Huawei.
10. Spare part replaced during the out-of-warranty repair is guaranteed for 90 days from the date of replacement.
11. Available models for the above campaigns:
Free Screen Protector Installation
12. In the campaign, available models' are entitled to get one time free screen protector application service.
13. Free screen protector application service is only applicable for walk-in customers, except HUAWEI customer service centers' employees, dealers, collection points, resellers
and/or distributors.
14. Available models for free screen protector application service:
15. The free screen protector is subject to first come first serve basis and while stock last.
16. The material type of screen protector is subject to actual supply by HUAWEI customer service center.
Holiday Gift
17. During Dec 1st 2019 - Dec 10th 2019,Jan 1st 2020 - Jan 10th 2020, all walk-in customers have chance to get a free holiday gift after service.
18. The holiday gift rule is according to the specific HUAWEI customer service center that you walk-in and quantity while stock last.
19. The holiday gift is subject to actual supply provided by HUAWEI customer service center.
20. Holiday gift is only applicable for walk-in customers, except HUAWEI customer service centers' employees, dealers, collection points, resellers and/or distributors.
21. The holiday gift is for personal use only, which shall not be used for sale or rent purpose.
Free installation, Phone models included in the offer
HUAWEI P10, HUAWEI P10 lite, HUAWEI P10 Plus, HUAWEI P20 Pro, HUAWEI P30, HUAWEI P30 Pro, HUAWEI P30 lite |
HUAWEI Mate 10 lite, HUAWEI Mate 10 Pro, HUAWEI Mate 20, HUAWEI Mate 20 Pro |
HUAWEI nova 2 Plus, HUAWEI nova 3i, HUAWEI nova 3e, HUAWEI nova 3, HUAWEI nova 4 |
HUAWEI Y7 Prime 2019, HUAWEI Y6 Prime 2019, HUAWEI Y9 2018, HUAWEI Y9 2019, HUAWEI Y7 2018 |
HONOR 8X, HONOR View 20 |
Participating Phone Models
Battery | ||
---|---|---|
Model Name | WAS | NOW |
HUAWEI Mate 20 X | 124 | 19 |
HUAWEI Mate 20 Pro | 133 | 49 |
HUAWEI Mate 20 | 121 | 19 |
HUAWEI P30 Pro | 129 | 19 |
HUAWEI P30 lite | 109 | 19 |
HUAWEI P30 | 118 | 19 |
HUAWEI P20 Pro | 115 | 19 |
HUAWEI nova 3i | 113 | 19 |
HUAWEI nova 3 | 115 | 19 |
HUAWEI Y9 Prime 2019 | 113 | 19 |
HUAWEI Y9 2019 | 114 | 19 |
HUAWEI Y7 2019 | 114 | 19 |
HUAWEI Y6 Prime 2018 | 103 | 19 |
HUAWEI Y5 Prime 2018 | 105 | 19 |
HUAWEI Y3 2018 | 105 | 19 |
HONOR View 20 | 121 | 19 |
HONOR Play | 119 | 19 |
HONOR 8X | 115 | 19 |
HONOR 8S | 106 | 19 |
HONOR 8A | 113 | 19 |
HONOR 10 lite | 111 | 19 |
HONOR 10 | 115 | 19 |
Camera | ||
Model Name | WAS | NOW |
HUAWEI Mate 20 Pro | 280 | 149 |
HUAWEI Mate 20 lite | 87 | 19 |
HUAWEI Mate 20 | 286 | 199 |
HUAWEI P30 Pro | 288 | 199 |
HUAWEI P30 lite | 101 | 19 |
HUAWEI P30 | 154 | 49 |
HUAWEI P20 Pro | 143 | 49 |
HUAWEI P Smart 2019 | 120 | 19 |
HUAWEI nova 5T | 86 | 19 |
HUAWEI nova 4 | 114 | 19 |
HUAWEI nova 3i | 87 | 19 |
HUAWEI nova 3 | 193 | 99 |
HUAWEI Y9S | 89 | 19 |
HUAWEI Y9 Prime 2019 | 87 | 19 |
HUAWEI Y9 2019 | 87 | 19 |
HUAWEI Y7 2019 | 95 | 19 |
HUAWEI Y6 Prime 2019 | 94 | 19 |
HUAWEI Y6 Prime 2018 | 94 | 19 |
HUAWEI Y5 Prime 2018 | 88 | 19 |
HUAWEI Y3 2018 | 84 | 19 |
HONOR View 20 | 146 | 49 |
HONOR Play | 87 | 19 |
HONOR 9X | 259 | 149 |
HONOR 8X | 114 | 19 |
HONOR 8S | 89 | 19 |
HONOR 8C | 95 | 19 |
HONOR 8A | 94 | 19 |
HONOR 20 Pro | 86 | 19 |
HONOR 10 lite | 128 | 19 |
HONOR 10 | 205 | 99 |
The labor charge is not included.
Selected free screen protector models
Model Name | Screen | Back Cover | ||
---|---|---|---|---|
WAS | NOW | WAS | NOW | |
PORSCHE DESIGN HUAWEI Mate RS | 1182 | 1000 | 870 | 770 |
PORSCHE DESIGN HUAWEI Mate 20 RS | 1128 | 799 | 1443 | 240 |
HUAWEI Mate 20 X 5G | 813 | 649 | 235 | 149 |
HUAWEI Mate 20 X | 668 | 649 | 212 | 99 |
HUAWEI Mate 20 Pro | 921 | 799 | 235 | 149 |
HUAWEI Mate 20 lite | 330 | 249 | 118 | 19 |
HUAWEI Mate 20 | 546 | 449 | 222 | 149 |
HUAWEI P30 Pro | 945 | 649 | 288 | 199 |
HUAWEI P30 lite | 306 | 199 | 139 | 49 |
HUAWEI P30 | 603 | 449 | 193 | 99 |
HUAWEI P20 Pro | 628 | 499 | 230 | 149 |
HUAWEI P Smart 2019 | 298 | 199 | 132 | 19 |
HUAWEI nova 5T | 447 | 249 | 152 | 49 |
HUAWEI nova 4 | 377 | 249 | 174 | 79 |
HUAWEI nova 3i | 347 | 249 | 124 | 19 |
HUAWEI nova 3 | 342 | 249 | 171 | 79 |
HUAWEI Y9S | 329 | 249 | 120 | 19 |
HUAWEI Y9 Prime 2019 | 296 | 199 | 128 | 19 |
HUAWEI Y9 2019 | 306 | 199 | 128 | 19 |
HUAWEI Y7 2019 | 242 | 149 | 128 | 19 |
HUAWEI Y6 Prime 2019 | 224 | 99 | 110 | 19 |
HUAWEI Y6 Prime 2018 | 140 | 49 | 96 | 19 |
HUAWEI Y5 Prime 2018 | 214 | 99 | 90 | 19 |
HUAWEI Y5 2019 | 239 | 149 | 98 | 19 |
HUAWEI Y3 2018 | 124 | 19 | 85 | 19 |
HONOR View 20 | 379 | 299 | 153 | 49 |
HONOR Play | 323 | 249 | 155 | 49 |
HONOR 9X | 331 | 249 | 128 | 19 |
HONOR 8X | 328 | 249 | 123 | 19 |
HONOR 8S | 239 | 149 | 98 | 19 |
HONOR 8C | 266 | 149 | 116 | 19 |
HONOR 8A | 225 | 149 | 116 | 19 |
HONOR 20 Pro | 447 | 249 | 162 | 49 |
HONOR 10i | 292 | 199 | 139 | 49 |
HONOR 10 lite | 291 | 199 | 128 | 19 |
HONOR 10 | 402 | 299 | 138 | 49 |
HUAWEI Y3II | 49 | 49 | ||
HUAWEI nova 2 Plus | 49 | 49 | ||
HUAWEI Y7 Prime 2019 | 99 | 49 | ||
HUAWEI Y7 Prime 2018 | 99 | 49 | ||
HUAWEI P10 lite | 99 | 49 | ||
HUAWEI P Smart | 99 | 49 | ||
HONOR 7C | 99 | 49 | ||
HUAWEI Y9 2018 | 149 | 49 | ||
HUAWEI nova 3e | 199 | 49 | ||
HUAWEI Mate 10 lite | 199 | 79 | ||
HONOR View20 | 249 | 49 | ||
HUAWEI P10 Plus | 299 | 149 | ||
HUAWEI Mate 10 Pro | 499 | 149 |
Fixed Price Mainboard Replacement
Model Name | Mainboard | |
---|---|---|
WAS | NOW | |
PORSCHE DESIGN HUAWEI Mate RS | 2914 | 849 |
PORSCHE DESIGN HUAWEI Mate 20 RS | 2073 | 1100 |
HUAWEI Mate 20 X 5G | 2073 | 1400 |
HUAWEI Mate 20 X | 986 | 649 |
HUAWEI Mate 20 Pro | 918 | 749 |
HUAWEI Mate 20 lite | 646 | 299 |
HUAWEI Mate 20 | 1061 | 649 |
HUAWEI Mate 8 | 325 | 129 |
HUAWEI Mate 9 Pro | 436 | 149 |
HUAWEI Mate S | 326 | 129 |
HUAWEI P30 Pro | 1572 | 799 |
HUAWEI P30 lite | 611 | 399 |
HUAWEI P30 | 1161 | 649 |
HUAWEI P20 Pro | 1055 | 749 |
HUAWEI P10 | 325 | 129 |
HUAWEI P10 Plus | 325 | 129 |
HUAWEI P9 | 325 | 129 |
HUAWEI P9 Plus | 325 | 129 |
HUAWEI P9 lite | 235 | 99 |
HUAWEI P10 lite | 235 | 99 |
HUAWEI P8 lite | 235 | 99 |
HUAWEI P Smart 2019 | 525 | 299 |
HUAWEI nova 5T | 804 | 649 |
HUAWEI nova 4 | 1089 | 649 |
HUAWEI nova 3i | 706 | 329 |
HUAWEI nova 3 | 779 | 529 |
HUAWEI nova 2 plus | 398 | 99 |
HUAWEI Y9S | 573 | 399 |
HUAWEI Y9 Prime 2019 | 517 | 329 |
HUAWEI Y9 2019 | 591 | 299 |
HUAWEI Y7 2019 | 426 | 299 |
HUAWEI Y6 Prime 2019 | 398 | 299 |
HUAWEI Y6 Prime 2018 | 175 | 99 |
HUAWEI Y5 Prime 2018 | 367 | 149 |
HUAWEI Y5 2019 | 328 | 249 |
HUAWEI Y5 2017 | 175 | 79 |
HUAWEI Y6 Pro | 175 | 79 |
HUAWEI Y7 PRIME | 175 | 79 |
HUAWEI Y3 2018 | 271 | 149 |
HONOR View 20 | 1300 | 849 |
HONOR Play | 710 | 529 |
HONOR 9X | 589 | 399 |
HONOR 8X | 555 | 299 |
HONOR 8S | 328 | 249 |
HONOR 8C | 477 | 299 |
HONOR 8A | 398 | 299 |
HONOR 20 Pro | 1405 | 749 |
HONOR 10i | 595 | 329 |
HONOR 10 lite | 506 | 249 |
HONOR 10 | 786 | 529 |
HONOR 5X | 175 | 99 |
HONOR 8 | 175 | 99 |
HONOR 8 lite | 175 | 99 |
*Limited Quantity Only. First Come First Serve.