HUAWEI VIP Service
Premium services right at your fingertips
Premium Service is exclusively available for the following eligible HUAWEI product.
![](/content/dam/huawei-cbg-site/common/support/list-image/vipservice/bottom_line.png)
![matex](/content/dam/huawei-cbg-site/south-pacific/my/support/supportv2/vipservice/p40.png)
HUAWEI P40 | HUAWEI P40 Pro
- 1 year warranty
- 1-time screen replacement within first 1-month of purchase**
- Free 1 time screen protector during HUAWEI Service Day
- VIP Hotline Service - 1800 22 0086
- Free Door-to-Door Pick Up and Delivery Service.
![matex](/content/dam/huawei-cbg-site/south-pacific/my/support/supportv2/vipservice/matex.png)
HUAWEI Mate Xs
- Free Door-to-Door Pick Up and Delivery Service.
- 1-year warranty
- 1-time screen replacement within first 3-month of purchase*
- VIP Hotline Service - 1800 22 0086
- Repairing Service is only applicable in HUAWEI Customer Service Center KL Eco City, KL
![mate30](/content/dam/huawei-cbg-site/south-pacific/my/support/supportv2/vipservice/mate30.png)
HUAWEI Mate 30 | HUAWEI Mate 30 Pro
- Free Door-to-Door Pick Up and Delivery Service.
- 2-year warranty
- 1-time screen replacement within first 1-month of purchase*
- VIP Hotline Service - 1800 22 0086
- Priority Service at Customer Service Centre.
![p30](/content/dam/huawei-cbg-site/south-pacific/my/support/supportv2/vipservice/p30.png)
HUAWEI P30 | HUAWEI P30 Pro
- Free Door-to-Door Pick Up and Delivery Service.
- 1-time screen replacement within first 1-month of purchase*
- Hotline Service - 1800 22 0086
- Priority Service at Customer Service Centre.
![mate20-pro](/content/dam/huawei-cbg-site/south-pacific/my/support/supportv2/vipservice/mate20-pro.png)
HUAWEI Mate 20 | HUAWEI Mate 20 Pro |
HUAWEI Mate 20 X
- Free Door-to-Door Pick Up and Delivery Service.
- 1-time screen replacement within first 1-month of purchase*
- Hotline Service - 1800 22 0086
- Priority Service at Customer Service Centre.
* 1. Applicable to LCD crack only, any other issues are not entitled for LCD warranty.
** 2. Applicable to LCD crack only. Replace the screen for just RM60.