Postal Repair Service


Huawei Postal Repair Service Term

1. Huawei Postal Repair Service is an application which provides repair service to end-users via postal service. In the process, user data will be collected and managed. Following information will be collected for the purpose of service will be provided by the customer (name, nickname, mobile number, email address and complete address, Huawei phone model, IMEI and description of defect). By clicking the agree button, the customer agree and acknowledge that he/she has read Huawei Privacy Policy and that all information provided in this website will be transferred to Huawei server.

2. For the convenience of testing, please disable your screen lock.

3. To ensure safety of your data, it is advisable that you should back up all existing data, software, program, then erase them from the device. It will be considered as you agree Huawei to access your personal data due to detection purpose if you don't delete them. You should also remove all removable storage media, such as SIM, Memory Card. Huawei and its authorized service center will not be responsible for any loss of data, software, or program.

4. You agree and understand that after we received your device, it is necessary for Huawei to collect, process, and use your data, if any, such as your name, phone number, IMEI number, system log, etc. for the purpose of user satisfaction surveys, analyses, product improvements, etc.. Huawei will strictly follow our 'Privacy Policy' to protect your data, for more details please refer to:


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