Replace Spare Parts from 19 QAR
  • Savings on spare parts for out-of-warranty repair such as cracked screens, liquid damage etc.
  • Applicable for selected models. Click here to check the spare part price list.
  • Register the campaign through Support App (Support App ---> Service ---> Live Chat).
    First 10 customers can enjoy the activities each day.
40% off on *Get a New Look
  • Less to spend to get a new look for your device. We provide frosted screen protector & stylish back cover protector application service to protect your device.
Protector Type Original Price/QARPromotion Price/QAR
Stylish Back Cover Protector 70 42
Frosted Screen Protector 50 30
Normal Screen Protector 30 18
Normal Screen Protector 30 Free for HMS phones
* The Above prices are inclusive of labor charge and tax.
Summer Gift
  • Walk-in customers have the chance to get a free gift after repair.
Find a Participating
HUAWEI Customer Service Center
Huawei Al Nasr branch, OPPOSITE OF FAMILY FOOD CENTER, Al Nasr St, Doha, Qatar
Frequently Asked Questions
General
Replacing Spare
Parts from 19 QAR
40% off on
*Get a New Look
Summer Gift

Q: What is Together 2020 HUAWEI Summer Service Concierge?

A: To express our gratitude to customers for their selection and support of HUAWEI products, we launched Together 2020 HUAWEI Summer Service Concierge, which includes:
1. Replace Spare Parts from 19 QAR. 2.40% off on *Get a New Look 3. Summer Gift.

Q: What is the period of the campaign (Together 2020 HUAWEI Summer Service Concierge)?

A: Together 2020 HUAWEI Summer Service Concierge starts from 15th June, 2020 to 31st July, 2020.

Q: I purchased my HUAWEI device in another country, can I participate in the Summer Service Concierge in my current country?

A: Yes, you can.

Q: Does this campaign limit times of participation?

A: No, there is no limitation.

Q: How can I participate in Together 2020 HUAWEI Summer Service Concierge?

A: Firstly you are required to Register the campaign through Support App (Support App --->Service--->Live Chat). First 10 customers can enjoy the activities each day.
Secondly, we invite you to walk in selected HUAWEI customer service centers to participate in Together 2020 HUAWEI Summer Service Concierge.

Q: What models & spare parts are eligible for discount on Spare Part?

A: Eligible models and spare parts for discount are as following: here

Q: Does the 20% off on Spare Part include labor charges?

A: No, the 20% off is for out-of-warranty repair and exclusive of labor charges. Labor charges are subject to the quotation of Huawei customer service centers.

Q: The spare parts used for repair are original spare parts?

A: Please be assured that only original spare parts will be used for authorized repair by HUAWEI.

Q: Are screen/back cover protectors applied to all models?

A: No, screen/back cover protectors support phones with screen size smaller than or equal to 7'', and we kindly recommend you to consult the film protector stock of the specific HUAWEI customer service center before you arrive.

Q: What is the price of the screen/back cover protector? Does the price include labor fee and tax?

A: Yes, it includes labor fee and tax.
Normal Screen protector price is 30 QAR.
Stylish Back Cover Protector is 50 QAR.
Back cover protector price is 70 QAR.

Q: Can I purchase the screen protector or back cover protector separately?

A: Yes, you can purchase them separately as per your preference.

Q: What are the differences between the screen protectors offered by this campaign and HUAWEI Service Day?

A: The screen protectors offered by this campaign with more functions like anti-fingerprint, anti-greasy dirt, durable, and skid resistant.

Q: Is back cover protector easily peeled if I don't want it anymore?

A: Yes, back cover protector can be peeled off easily without signs.

Q: What are the conditions for receiving a Summer Gift?

A: 15th June, 2020 to 31st July, 2020, walk-in customers have chance to get a free summer gift after repair. The summer gift is subject to first come first serve basis and while stock lasts.

Q: What is the Summer Gift?

A: The holiday gift is subject to actual supply provided by HUAWEI customer service center.

Q: Does the summer gift come with warranty?

A: There is no warranty with summer gifts.

Click here to view the Terms and Conditions of Together 2020 HUAWEI Summer Service Concierge.