Terms of use

1.1 These Website Terms apply to all offers, contracts, and deliveries by Huawei on the Platform.

1.2 These Website Terms are binding and enforceable against every person that accesses or uses the Platform (“you” or “your”).

1.3 By using the Platform, you confirm that you accept these Website Terms and that you agree to comply with them. IF YOU DO NOT AGREE TO THESE WEBSITE TERMS, YOU MUST NOT USE OUR PLATFORM. Your continued use of the Platform shall be deemed as your acceptance and understanding of the Website Terms and all other policies associated with the Platform.

1.4 You agree that we may, at our sole discretion and without prior notice to you, terminate your access to the Platform and/or block your future access to the Platform, if we determine that you have violated these Website Terms or other agreements or guidelines which may be associated with your use of the Platform.

1.5 By using the Platform you warrant that you are eighteen (18) years of age or older and of full legal capacity. If you are under the age of eighteen (18) or if you are not legally permitted to enter into a binding agreement, then you may use the Platform only with the involvement and supervision of your parent or legal guardian. If your parent or legal guardian supervises you and gives his/her consent, then such person agrees to be bound to these Website Terms and to be liable and responsible for you and all your obligations under these Website Terms.

We reserve the right to change, modify, add or remove portions of these Website Terms at any time. It is your responsibility to check these Website Terms periodically for changes. Your continued use of the Platform following the posting of changes will mean that you accept and agree to the changes. SHOULD YOU OBJECT TO ANY CHANGES TO THE WEBSITE TERMS, YOU MUST IMMEDIATELY STOP USING THE PLATFORM.

3.1 Additional terms and conditions may apply to the provision of our goods or services, including events, promotions, online community or other similar features, and to specific portions or features of the Platform, all of which terms are made a part of these Website Terms by this reference.

(a) On how this Platform uses your personal data, please refer to our Privacy Policy at [https://consumer.huawei.com/sa-en/privacy/privacy-policy/].

(b) If you choose to make purchase on our Platform, Terms and Conditions of Sale at [https://consumer.huawei.com/sa-en/shop/sales-policy/] will apply.

(c) If you would like to participate in our online community, please refer to Terms of Use of Huawei Community at [https://consumer.huawei.com/sa/community/terms/].

(d) This Platform uses cookies and other similar technology, please refer to our Cookie Policy at [https://consumer.huawei.com/sa-en/legal/cookie-policy/].

3.2 If there is a conflict between these Website Terms and the terms posted for or applicable to a specific portion of the Platform, or for any service offered on or through the Platform, the later terms shall prevail with respect to your use of that portion of the Platform or the specific service.

3.3 You may enter into separate agreements, whether online or offline, with Huawei or our affiliate for any products or services (“Additional Agreement”). If there is any conflict or inconsistency between these Website Terms and an Additional Agreement, the later shall take precedence over these Website Terms only in relation to those products or services concerned.

4.1 The use of certain features and services of the Platform may require your prior registration, including setting up your HUAWEI ID, if you do not already have one.

4.2 You will have to acknowledge and agree with additional terms of the HUAWEI ID User Agreement available at [https://id5.cloud.huawei.com/AMW/portal/agreements/userAgreement/en-us_userAgreement.html].The data controller of HUAWEI ID is Huawei Services (Hong Kong) Co., Limited, a Huawei affiliate based in Hong Kong. To learn more about how Huawei Services (Hong Kong) Co., Limited processes your personal data, please refer to its Statement about Huawei ID and Privacy available at [https://id5.cloud.huawei.com/AMW/portal/agreements/accPrivacyStatement/en-us_accPrivacyStatement.html].

4.3 If you choose, or you are provided with, a user identification code, password, or any other piece of information as part of our security procedures, you must keep such information secret and confidential. You must not disclose it to any third party. All actions via your Huawei ID will be considered as your own and you shall be responsible for such actions.

4.4 We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our reasonable opinion you have failed to comply with any of the provisions of applicable Website Terms.

4.5 If you know or suspect that someone other than you knows your user identification code or password, you must promptly Contact Us at [https://consumer.huawei.com/sa-en/support/contact-us/].

5.1 Huawei is the owner or the licensee of all intellectual property rights on this Platform, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.

5.2 You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.

5.3 Huawei’s status (and that of any identified contributors) as the authors of content on this Platform must always be acknowledged.

5.4 You must not use any part of the content on this Platform for commercial purposes without obtaining a license to do so from us or our licensors.

5.5 Any use other than in accordance with these Website Terms is prohibited. If you breach any of these Website Terms, your permission to use the Platform automatically terminates and you must immediately destroy any downloaded or printed materials from this Platform.

6.1 You shall use our Platform only for lawful purposes. You shall not use our Platform:

(a) in any way that breaches any applicable local, national or international law or regulation;

(b) in any way that is unlawful or fraudulent or has any unlawful or fraudulent purpose or effect;

(c) for the purpose of harming or attempting to harm minors in any way.

(d) to bully, insult, intimidate or humiliate any person;

(e) to send, knowingly receive, upload, download, use or re-use any illegal material;

(f) to transmit, or procure the sending of, any unsolicited or unauthorized advertising or promotional material or any other form of similar solicitation; or

(g) to knowingly transmit any data, send or upload any material that contains viruses, Trojan horses, worms, time-bombs, keystroke loggers, spyware, adware or any other harmful programs or similar computer code designed to adversely affect the operation of any computer software or hardware.

6.2 You further confirm that you shall not access without authority, interfere with, damage or disrupt:

(a) any part of our Platform;

(b) any equipment or network on which our Platform is stored;

(c) any software used in the provision of our Platform; or

(d) any equipment or network or software owned or used by any third party.

6.3 You must not misuse this Platform by knowingly introducing viruses, trojans, spider, robot, worms, logic bombs or other material that is malicious or technologically harmful. You must not attempt to gain unauthorized access to this Platform, the server on which this Platform is stored or any server, computer or database connected to our Platform. You must not attack our Platform via a denial-of-service attack or a distributed denial-of service attack. In the event of such a breach, your right to use our Platform will cease immediately.

7.1 You undertake not to post material or make contributions on this Platform that are to be considered inappropriate. In particular, none of your contributions may contain:

(a) profanity;

(b) pornography;

(c) violent language;

(d) harassment, intimidation or bullies actions to an individual or group of individuals;

(e) content that seeks to exploit others;

(f) reproduction or endorsement of violence, racism, discrimination;

(g) material violating applicable laws and/or rights of others; or

(h) advertisement for other products other than Huawei’s.

7.2 You warrant that any such contribution does comply with preceding paragraph, and you will be liable to us and indemnify us for any breach of that warranty. This means you will be responsible for any loss or damage we suffer as a result of your breach of warranty aforementioned.

7.3 While your copyright protected by the applicable law remains unaffected, you herewith grant to us a non-exclusive, worldwide, permanent right regarding your contents to display, transmit, distribute, reproduce, publish, duplicate, adapt, modify, edit, translate, create derivative works using the your contents by posting or displaying any pictures, logos, trademarks, service marks, brands, comments and any other information, content or material on this Platform.

8.1 Where our Platform contains links to other sites and resources provided by third parties, these links are provided for your information only. Such links should not be interpreted as approval by us of those linked websites or information you may obtain from them over which we have no control. You are suggested to carefully review the privacy policy and terms of use of these third-party websites.

8.2 This Platform may include information and materials uploaded by other users of the Platform, including but not limited to materials in our community. This information and these materials have not been verified or approved by us. The views expressed by other users on our Platform do not represent our views or values.

9.1 HUAWEI DOES NOT PROMISE THAT THIS PLATFORM, OR ANY CONTENT ON IT, WILL ALWAYS BE AVAILABLE OR BE UNINTERRUPTED. HUAWEI MAY SUSPEND OR WITHDRAW OR RESTRICT THE AVAILABILITY OF ALL OR ANY PART OF THIS PLATFORM FOR BUSINESS AND OPERATIONAL REASONS WITHOUT PRIOR NOTICE.

9.2 SERVICES OF THE PLATFORM MAY VARY FOR DIFFERENT REGIONS AND COUNTRIES. NO WARRANTY OR REPRESENTATION IS GIVEN THAT A PARTICULAR SERVICE OR FEATURE OR FUNCTION THEREOF OR THE SAME TYPE AND EXTENT OF THE SERVICE OR FEATURES AND FUNCTIONS THEREOF WILL BE AVAILABLE FOR YOU. HUAWEI MAY IN OUR SOLE DISCRETION LIMIT, DENY OR CREATE DIFFERENT LEVELS OF ACCESS TO AND USE OF ANY SERVICES WITH RESPECT TO DIFFERENT USERS.

9.3 THE CONTENT ON OUR PLATFORM IS PROVIDED FOR GENERAL INFORMATION ONLY. HUAWEI MAKES NO REPRESENTATIONS, WARRANTIES OR GUARANTEES, WHETHER EXPRESS OR IMPLIED, THAT THE CONTENT ON THIS PLATFORM IS ACCURATE, COMPLETE OR UP TO DATE. HUAWEI FURTHER DISCLAIMS HEREBY ALL LOSS OR DAMAGE, WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), BREACH OF STATUTORY DUTY, OR OTHERWISE, EVEN IF FORESEEABLE, ARISING UNDER OR IN CONNECTION WITH YOUR USE OF THIS PLATFORM AND YOUR RELIANCE ON ANY CONTENT DISPLAYED ON THIS PLATFORM.

9.4 HUAWEI HEREBY DISCLAIMS ANY AND ALL LIABILITY FOR THE ACTS, OMISSIONS, AND CONDUCT OF ANY THIRD PARTIES IN CONNECTION WITH OR RELATED TO YOUR USE OF THE PLATFORM

9.5 UNDER NO CIRCUMSTANCE WILL HUAWEI BE LIABLE TO YOU FOR ANY INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, LOSS OF ANTICIPATED SAVINGS, AND LOSS OF GOODWILL, EVEN IF HUAWEI HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

9.6 YOUR SOLE REMEDY AGAINST HUAWEI FOR DISSATISFACTION WITH THE PLATFORM OR ANY CONTENT IS TO STOP USING THE PLATFORM OR ANY SUCH CONTENT.

In the event of any third-party claim, brought against Huawei or its partners arising from or relating to your usage of the Platform, you agree to indemnify and defend and hold Huawei or its associates (including their directors, employees, agents, partners and other licensed persons) harmless against any such claims.

Huawei shall not be liable for or required to pay compensation of any nature whatsoever for any loss arising from the unavailability, inconvenience or failures of the services or systems due to the following reasons:

(a) system shut-down for maintenance;

(b) inability to transmit data due to failures in communications terminals or telecommunications equipment;

(c) systems failure and inability to perform its functions due to force majeure events including but not limited to typhoons, earthquakes, tsunamis, floods, power failure, fires, storms, war, political unrest, labor strikes, shortage of labor or materials, riots, insurrections, civil disturbances, terrorist attack, explosions, acts of God, governmental actions, orders of domestic or foreign courts or tribunals, non-performance of third parties; or

(d) suspension or delay of services or systems failure due to reasons beyond the reasonable control of Huawei such as hacker or cyber-attacks, technical adjustments or failure of the telecommunications department, website upgrades, third party problems or any suspension or disruption of transportation or business operation (including but not limited to delays or disruption of the resumption of work or operation ordered by any government agency) in the event of a national or regional spread of epidemic or pandemic.

These Website Terms shall be exclusively governed by laws of Saudi Arabia, excluding the rules on the international sales of goods (CISG) and conflict/choice of law rules. However, nothing in these Website Terms shall deprive you of the protection afforded to you by provisions that cannot be derogated from by agreement by virtue of the law where you have your habitual residence. The courts of Riyadh shall have exclusive jurisdiction on these Website Terms.

13.1 Membership System

The Platform provides a membership system to you for a better experience of your use of the Platform. The membership system includes Points, Energy, and Medals, all of which will be generated based on your purchases and activities within the Platform.

13.2 Points

13.2.1 You can earn Points from making purchases, and use them to get discounts when buying HUAWEI products in the Platform.

13.2.2 Points are automatically added to your account after a purchase is completed. The Points will be valid until December 31st of the next year you received them.

13.2.3 You can only use Points for your own orders. Points are non-transferable, and cannot be redeemed to cash if it’s not used to deduct amount in your order.

13.2.4 If a user is found to have gained or used Points by illegal methods, including but not limited to using programs, placing invalid orders, taking advantage of system loopholes, or cheating in activities, and etc., Huawei reserves the right to retract the Points, and will deduct some or all of the Points from the user's account based on the severity of the violation. If the Points gained through illegal methods have already been used by the user, Huawei reserves the right to ask the user to pay for the amount they received in discounts, or to return the product or benefit.

13.3 Energy

13.3.1 You can earn Energy by making purchases and finishing tasks in the Platform. The number of Energy will define your user level in the Platform., but it cannot be redeemed or exchanged to any kind of product or cash.

13.3.2 The Energy will be valid for twelve (12) months since your gaining. After a certain number of Energy expired, your level might be changed accordingly.

13.4 Medals

13.4.1 Medals are virtual badges in the Platform, and will be rewarded to users for their achievements. Medals cannot be redeemed or exchanged to any kind of product or cash.

13.5 The definitions and rules of the membership system might be adjusted or changed in future progress. Users can refer to the description in the Platform for future updates.