Last Updated: Aug 2024.
This privacy notice (“Notice”) applies when you visit or use this website, services listed in this Notice, and other services that refer or link to this Notice. This Notice may be supplemented by additional privacy notices provided to you.
The data controller of personal data processed as described in this Notice is Huawei Technologies (UK) Co., Ltd., a company incorporated in England and Wales whose registered address is Earley East, Thames Valley Park Drive, Reading, RG6 1PT and whose registered number is 04295981 (hereinafter referred to as "Huawei", "we", "us", or "our").
As a company we are committed to safeguarding your privacy with the utmost care and, in compliance with the law. Please take time to read this Notice carefully to understand how we use and process your personal data.
Note that this website is not intended for use by individuals under the age of 18. If you are aged under 18, you may use the website only with the consent of a parent or guardian to the use and the relevant terms thereof.
Unless otherwise stated in this Notice, you will no longer be able to enjoy the relevant service(s) you have requested from us if you refuse the collection and/or the processing of your personal data that we require for the performance of a contract or compliance with a legal obligation.
BUSINESS MAINTENANCE
What data we collect:
The data collected will depend on the context of your interactions with us and the services you use. The data we collect can include the following:
- Huawei ID Information: HUAWEI ID, avatar, nickname
- Contact Information: name, phone number, email address
- Device Information: SN/IMEI, device model, date of activation, UDID, UUID
- Order Information: order ID, billing address, invoice details
- Payment Information: cardholder name, card number, expiry date
- Delivery Information: postal address, delivery reference
- Return Information: Return Merchandise Authorisation (RMA) number, delivery reference
How we use your data:
- On the basis of our legitimate interests, we process the following data for the associated purposes:
1) We process your Order Information, Delivery Information, Payment Information, Return Information, Device Information and Huawei ID Information to ensure payment security, and to detect and prevent fraud attempts, financial security hazards, as well as to monitor malicious network and/or cyberattacks.
2) We also process your Order Information, Payment Information, and Device Information to measure and improve our services, to forecast stock management for accounting analysis, and to settle invoices from our suppliers.
3) We process your Contact Information to contact you to provide you with important information regarding this website, products that you purchased, this Notice and other agreements and policies.
- Additionally, we may process your personal data as necessary to comply with legal obligations, including tax and accounting requirements, to assist you with exercising your data subject rights, and to establish or defend our legal rights.
HUAWEI ID
What data we collect:
- Huawei ID Information: HUAWEI ID, avatar, nickname
- Contact Information: name, phone number, email address
How we use your data: to provide you with requested services and fulfil our contractual obligations to you, we process your Huawei ID Information and Contact Information to allow you to login to the website. Please note that your HUAWEI ID Information is shared with us by a Huawei affiliated company in Ireland, Aspiegel SE, who is the data controller of your HUAWEI ID.
COOKIES
Huawei uses the following types of cookies on this website:
Essential Cookies: we use these cookies as we believe it is in both our and your legitimate interests to enable the site to function properly.
Analytical & Advertising Cookies: we use these cookies on the basis of your consent. You have the right to withdraw your consent at any time, without affecting the lawfulness of processing based on consent before your withdrawal.
For further detail on our use of cookies, please see our Cookies Policy..
DATA ANALYSIS
What data we collect:
- Service Usage Information: cookie ID, browsing history, clicking activities, IP address, search keywords, URL/pageview path, page access time;
- HUAWEI ID Information, Order Information and Device Information.
How we use your data: with your consent, we process the above data in order to understand how visitors interact with our website, make service improvements and create aggregated groups:
You can object to the use of your personal data for data analysis purposes at any time. In addition, you have the right to withdraw your consent at any time, without affecting the lawfulness of processing based on consent before your withdrawal.
MARKETING
What data we collect: phone number, email address, cookie data
How we use your data: on the basis of your consent, we process your Phone Number and/or Email Address, click record and Cookie Data for marketing purposes, including customer satisfaction feedback surveys.
If we have obtained your Phone Number and/or Email Address in connection with the sale of goods or services, we may use that email address for direct advertising of our own similar goods or services.
You can object to the use of your personal data for marketing purposes at any time. In addition, you have the right to withdraw your consent at any time, without affecting the lawfulness of processing based on consent before your withdrawal.
DATA RETENTION
We will not retain your personal data longer than is necessary to provide you with our goods and services and to fulfil the purposes as set out in this Notice.
For example:
- if you’ve subscribed to receiving email marketing from us, we will retain your email address for this purpose until you withdraw your consent and/or unsubscribe from receiving such content from us
- if you log in using your HUAWEI ID, we will retain your Huawei ID Information until you delete your account, until the service is suspended or your account is terminated for any other reasons.
In relation to each of the retention periods, you can specifically request for earlier deletion by exercising your data subject rights of objection and erasure under section Your Rights and Choices below. Requests will be handled in accordance with applicable legal requirements.
For further information about retention of other categories of personal data, please refer to the sections below.
DATA SHARING AND STORAGE
- Sharing with service providers: We use intragroup and third-party service providers. They will have access to your personal data only insofar as required to fulfil their contractual obligations to us. Our services providers have been carefully selected and commissioned by us, are bound by contract and will not process your personal data for any other purposes.
- Sharing within group companies: for routine maintenance and operations of our website, your personal data will be shared with Huawei Technologies Duesseldorf GmbH. and Huawei Technologies S.R.L.
- Legal or regulatory disclosures: Huawei may share your personal data to meet requirements of applicable law and regulation, in response to requests from regulators, courts or government agencies, or to establish or defend our legal rights.
- Business reorganisation: Your personal data may also be disclosed as part of merger, acquisition, sale of assets (such as service agreements) or transition of service within Huawei group or to another company.
Your personal data is stored in the UK and EEA, which is deemed to provide an adequate level of protection for personal data. Huawei complies with all applicable legal requirements to safeguard your personal data transferred outside of the UK. To share data within our corporate group we have entered into specific contracts approved for use in the UK, such as the UK International Data Transfer Agreement to ensure that an equivalent level of data protection applies to your personal data even where UK data protection law does not directly apply. You may obtain a copy of these measures by contacting us using the information provided in the “Your rights and choices” section below.