Warm Care
Enjoy Up to 50% Discount
Enjoy Up to 50% Discount
Replace your Mainboard, Screen & Back Cover
Nov 20th - Nov 30th, 2021
Nov 20th - Nov 30th, 2021
Big Offers
on Repair
Free Cleaning
and Disinfection
Free
Gift
Big Offers on Repair
Repair your device and enjoy up to 50% off discount and save a huge amount of money. We provide discounts on front and back cover and memory repair.
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All Participating Models and Prices
Find Other Models Here
*Above prices are inclusive of labor charge and tax.
Free Cleaning and Disinfection
During this campaign, Walk-in customers can enjoy free cleaning and disinfection service for your HUAWEI Mobile phone, Tablet, Laptop, Smart Watch, Band, FreeBuds.
Free Gift
Walk-in customers have the chance to get a free gift after repair Between Nov 20th - Nov 30th, 2021.
Find a Participating HUAWEI Customer Service Center
Frequently Asked Questions
General
Big Offers on Repair
Free Cleaning and Disinfection
Free Gift
Q: What is HUAWEI Service?
A: To express our gratitude to customers for their selection and support of HUAWEI products, we launched HUAWEI Service, which includes:
1.Big offers on repair
2.Free Cleaning and Disinfection
3.Free Gift
1.Big offers on repair
2.Free Cleaning and Disinfection
3.Free Gift
Q: What is the period of this campaign?
A: HUAWEI Service starts from From Nov 20th - Nov 30th, 2021.
Q: I purchased my HUAWEI device in another country. Can I participate in the HUAWEI Service in my current country?
A: Yes, you can. The availability of spare parts is subject to the actual stock of the HUAWEI customer service center you visit.
Q: Does this campaign limit times of participation?
A: There is no limitation for Renew Your Device, while for Free Cleaning and Disinfection and Free Gift, one device can only participate in for once during the applicable period.
Q: How can I participate in HUAWEI Service?
A: You are required to walk in the designated HUAWEI customer service centers to participate during the campaign.
Q: Are the spare parts used for repair original?
A: Please be assured that only original spare parts will be used for authorized repair by HUAWEI.
Q: Why can’t I find my model and spare part in this campaign?
A: Sorry, only partial spare parts are applicable in this campaign. We kindly recommend you query the spare parts prices that you need in Support App.
Q: If my model and spare part is eligible, can it get the repair as long as I go to the service centers?
A: We kindly recommend you to consult the stock of the participating service center that you plan to visit and make an appointment in advance before you arrive.
Q: The replaced spare parts come with warranty?
A: Yes, the replaced spare parts get 90 days manufacture warranty from the date the device is repaired.
(According to local laws & regulations.)
(According to local laws & regulations.)
Q: How does this Free Cleaning and Disinfection proceed on my device?
A: Our professional staff will clean up the exterior of your device with the cleaning suite and then disinfect your device for 3 minutes by UV light which will not affect the device’s performance.
Q: My HUAWEI device is out of warranty now, can I get Free Cleaning and Disinfection?
A: Yes, this activity is applicable for all customers who need to clean up and disinfect their HUAWEI Mobile Phone, Tablet, Laptop, Smart Watch, Band, FreeBuds.
Q: How long will the Free Cleaning and Disinfection take?
A: Usually, it takes 15 minutes, while it will be subject to the service center's actual situation that you visit.
Q: Will Free Cleaning and Disinfection eliminate all bacteria, germs and viruses?
A: Free Cleaning and Disinfection is a normal handling rather than medical disinfection, so not all bacteria, germs and viruses might be eliminated.
Q: I have more than one HUAWEI device, can I get Free Cleaning and Disinfection for all of them?
A: Yes, for sure.
Q: What kind of gift customers may get for free?
A: The free gift is subject to actual supply provided by HUAWEI customer service center. The gift is subject to a first-come, first-serve basis and while stock last.
Q: Does the gift come with warranty?
A: No, gifts doesn't have warranty.
Q: What are the conditions for receiving a gift?
A: Walk-in customers have the chance to get a gift after repair Between Nov 20th - Nov 30th, 2021. The gift is subject to a first-come, first-serve basis and while stock last.
