How to enable Face Recognition?

Applicable products:

HUAWEI Mate 20 Pro ,    

Start With
Mate 20 Pro introduces one of the most advanced 3D face recognition systems.
Follow these steps
Our 3D Face Recognition system scans and maps your face precisely, using a dot projector, a RGB camera, a floodlight Illuminator and an Infrared blaster. This way you can secure your device using your face instead of a password.

If Face Recognition is not available or you can't find it in Settings, try performing the following steps:

- make sure that the system is up-to-date. If not, update the phone to the latest version.

- check whether you are in PrivateSpace, Sub-user or Guest mode. For security reasons, Face Unlock is available only for the owner account.

- if the issue is not solved, back up your data and take the phone, along with the proof of purchase, to a
Huawei Service Center for assistance.
Open Settings, go to Security&Privacy and select Face recognition. Enter your screen unlock password and follow the on-screen instructions.
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