Your service expert
HiCare provides one-stop online services to give you hassle-free and worry-free service experience. It can quickly identify and resolve problems on your phone.Click to download HiCare App
Getting started with your new phone by checking out official user guides to discover great and advanced features on the phone.
Get your problems solved anywhere, anytime
To turn on troubleshooting service| available for EMUI 8.0 and above: Open Google Play Store app ,tap on Menu > My apps & games,select HiCare and Smart diagnosis > Update, or ,tap on Menu Setting and check the box next to “Enable auto update”.
One touch to identify and resolve system crash, lagging issues or other faults automatically.
Quickly recover issues to maintain the great performance of your phone.
Useful tips on how to prolong your phone's life span.
Smart notification on your phone's overall health.
HiCare pushes notification immediately upon detecting errors in the system. Solutions will be provided to assist you in addressing these issues promptly.
rapidly Unable to make or
receive calls No internet
connection Low microphone
volume No GPS More
Spare Part Price
Check spare part price in a convenient way;
Genuine spare part, quality assurance；
Transparent pricing to protect consumer rights.
Search for the nearest or recommended service centers.
Turn on maintenance mode
Feeling insecure of your personal data while send in for repair? Enable maintenance mode to encrypt your personal data.
More services at your fingertips
Issue feedback, user guide, service center, hotline, and more can be found in HiCare.
Where is HiCare App?
Open the HiCare App from your phone
The pre-installed HiCare App is in your phone's interface.
Search from Hiboard
Swipe down and type "HiCare" in the search box.
Download HiCare App now!
Click on the button below and start to download.Click to download HiCare App