How to disassociate or change HUAWEI ID if my associated phone number or email address is no longer in use?
Applicable products：
Tablet，Smartphone
Applicable system:
Unrelated to OS version
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| How to disassociate or change HUAWEI ID if my associated phone number or email address is no longer in use? |
If the associated phone number or email address is no longer in use, you have to submit an account change request in order to associate a new phone number or email address.
Note: The request success rate will be higher if you submit the request from your frequently used device.
To submit a request on your phone:
If your HUAWEI ID is logged in
Go to , then fill in the information according to the onscreen instructions.
If your HUAWEI ID is not logged in
Go to then click Change phone number/email address > start, then fill in the information according to the onscreen instructions.
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