计算机运行缓慢、卡顿怎么办?
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list-style-position: inside; margin-left: 0; } th ul { list-style-position: inside; margin-left: 0; } td ol { list-style-position: inside; margin-left: 0; } td ul { list-style-position: inside; margin-left: 0; } .figcap { display: block; font-weight: 700; } /*index页面需要*/ #jd-content1 { padding: 0 16px 12px; /*上0 左右16 下12*/ } #jd-content1 .g-idx a { display: block; line-height: 1.2; padding: 8px; } .g-idx li span { vertical-align: middle; } .gd-list>li { border-bottom: 1px solid #C2C2C2; } .gl-img { vertical-align: middle; width: 32px; height: 32px; margin-right: 2%; } .figolDiv{ width: 100%; float: left; } .figolDiv ol, .figolDiv ul{ width: 100%; } .figolDiv p, .figolDiv .fignone{ width: 100%; } .figolDiv p img{ margin-top: 19px; } .dropdowntitle .sectiontitle{ color: #0062cc; text-decoration:none; } }</style><body id="jd-content"> <table class="dbh-header h-fixed"> <tbody> <tr> <td class="back"><a href="index.html" id="backLink" class="tap-act"></a></td> <td class="dbhh-title"><em id="dbhht">计算机运行缓慢、卡顿怎么办?</em></td> </tr> </tbody> </table> <div id="jd-divcontent"> <div id="body1573617587258"> <div class="section2" id="ZH-CN_TOPIC_0204556271__section137151138121313"> <h2 class="sectiontitle">如果您的计算机偶然运行缓慢或出现卡顿</h2> <p id="ZH-CN_TOPIC_0204556271__p113085115135">这可能是因为您在计算机上同时开启了过多应用,您可以尝试先关闭不使用的应用,清理后台程序。具体操作如下:</p> </div> <p id="ZH-CN_TOPIC_0204556271__p1321915335384">1. 鼠标右键点击<span class="uicontrol" id="ZH-CN_TOPIC_0204556271__uicontrol5275172417364"><img id="ZH-CN_TOPIC_0204556271__image5418174164020" src="https://consumer-tkbdownload.huawei.com/ctkbfm/servlet/download/downloadServlet/H4sIAAAAAAAAAE2PwU7DMBBE_2XPAa3TOLZzoqVIQajAoRLHym6c1Mh2qsQBWsS_Ezeh4jjS2zc73-DbzkkLRS1trxNQ5vxYQQHl8u58uNl7RMYQBUICH9Kaat1--u3pqKEI3TDy1TXD4o9ZTY4JqI3VD1_hWbrIHH0Dl5L5plyOcd9pGUzrtyYyhDKRIxUZ4TRPQPrWn1w79P-FrzIcYiMnCplkSJFkmiue0QVBrmokKSVaje6h193cRcbYm8bLMHQxbyru3t82L6t-bZ_y8h4m9_zpZf3OONnoHaaY0TwVQtzGAT-_XXesyjYBAAA%3D.png" width="27" height="17"></span>图标,选择<span class="uicontrol" id="ZH-CN_TOPIC_0204556271__uicontrol951118114339">任务管理器</span>;</p> <p id="ZH-CN_TOPIC_0204556271__p8161152416414"><img id="ZH-CN_TOPIC_0204556271__image1160102434117" src="https://consumer-tkbdownload.huawei.com/ctkbfm/servlet/download/downloadServlet/H4sIAAAAAAAAAE2Py26DMBBF_2XWNBqCDYJViRop2fQRZR-NsU1cgYls05RU_fdCoFWXVzr33JkvsJ1rqYFCU-NVBMLc9hIK2JWPt_NDZRGzDDFHiOCDGiOfuqs9DhcFRXD9yMu_DMkvs5kdM6BNo7af4ZnaiXm_1HAfWTq7coyVUxRMZ49mYmKe5SnynMU5riMg29mh7Xr_X_hK4Ty2BeM6S5Oc6zhhgjLBUyJeMS5QUszk6O69cstWPEZvakuhd1PWV3dgB1l69rIVb-kAs3u59P79ybRUqxOukfE0QcTV9MD3D5j4dAg2AQAA.jpg" height="483" width="525"></p> <p id="ZH-CN_TOPIC_0204556271__p1123415476449"></p> <p id="ZH-CN_TOPIC_0204556271__p9505848114419">2. 在<span class="uicontrol" id="ZH-CN_TOPIC_0204556271__uicontrol1424181623310">进程</span>中,分别点击 CPU 以及内存列表,查看是否存在 CPU 占用或者内存占用较大,并且暂时不需要的应用。使用鼠标右键单击需要结束的应用,在弹出菜单下选择<span class="uicontrol" id="ZH-CN_TOPIC_0204556271__uicontrol92901127113313">结束任务(E)</span>。</p> <p id="ZH-CN_TOPIC_0204556271__p181563318447"><img id="ZH-CN_TOPIC_0204556271__image3155143124417" src="https://consumer-tkbdownload.huawei.com/ctkbfm/servlet/download/downloadServlet/H4sIAAAAAAAAAE2PwU7DMBBE_2WvpGhtx0mTE0UglQPQQ09cqq1jp64Su0ocoEX8O04TEJeVRnozs_MFznctNVAaanqdwN5eniooYb26uxwWyiHmOWKBkMA7NbZ68B9uez5pKEM3RL760yB-mfspYwKMbfTjZ3ihdmSOpxquJbNnvYpSdZqC9W5rR4bJvMhQFimPNwFy3p1bP_T_AzcUDtHNDFeiIkUGeUpcLuOrmSkE2wuhMiNj9tDrbu5iUfa2dhSGbtQmIpS-5m83Ad1m-QxT9vzpdf3OtlTrHXJMZSYQ2e044PsHNt_ILTYBAAA%3D.jpg" height="416" width="525"></p> <div class="note" id="ZH-CN_TOPIC_0204556271__note3242421756"> <span class="notespanimage"><img id="defimageiconnote" src="https://consumer-tkbdownload.huawei.com/ctkbfm/servlet/download/downloadServlet/H4sIAAAAAAAAAE2OPU_DMBRF_8ub08pJkzrORBGV0gUYytDxJbZbC8dG_iikiP-OQwJieMORzr33fYKxbkANjUTtRQaduh04NNDu7m6XVW8IoZQQRiCDK2rFH-y7OY5vAprgYvL5H8Pm17mfO2ZBKi32H-ERh8nx1zP8jCyZdpewdwKDsuaoJievKNuSipXFtqAZoLFmHGz0_wufMVxSuidSphOUclpueFUXkrOS13VHyorVReqOXrhlK0_o1dlgiG7iLtKD13gK7Wv-9HIaYe5ePlW9NStjg1hPP399A_jAu3opAQAA.svg"></span> <p id="ZH-CN_TOPIC_0204556271__p22421021955">在选择结束任务前,请您注意备份重要数据,以免因清理后台程序,造成数据损失。</p> </div> <p id="ZH-CN_TOPIC_0204556271__p7118184823715"></p> <div class="section2" id="ZH-CN_TOPIC_0204556271__section137972131417"> <h2 class="sectiontitle">如果您的计算机经常运行缓慢或出现卡顿</h2> <ul id="ZH-CN_TOPIC_0204556271__ul1249153418140"> <li id="ZH-CN_TOPIC_0204556271__li5249534141414"><strong id="ZH-CN_TOPIC_0204556271__b15705112841416">确认计算机是否处于正常散热状态,避免通风口被堵塞遮蔽</strong></li> </ul> </div> <ul id="ZH-CN_TOPIC_0204556271__ul18733192841320"> <li id="ZH-CN_TOPIC_0204556271__li102611639131316"><strong id="ZH-CN_TOPIC_0204556271__b115557193210"></strong><strong id="ZH-CN_TOPIC_0204556271__b166162717148">确认计算机是否安装了多个杀毒软件</strong><p id="ZH-CN_TOPIC_0204556271__p357174091316">如果您的计算机安装了多个如360杀毒、腾讯电脑管家等的安全类软件,建议您仅保留一个,因为此类软件间可能存在产品冲突,导致系统出现卡顿。</p> <p id="ZH-CN_TOPIC_0204556271__p39249526282"></p> </li> <li id="ZH-CN_TOPIC_0204556271__li057017496289"><strong id="ZH-CN_TOPIC_0204556271__b1610144617290">确认计算机是否安装了恶意软件或感染了病毒</strong><p id="ZH-CN_TOPIC_0204556271__p948544832919">若您的计算机是在安装了某一软件后出现了运行缓慢、卡顿现象,这可能是因为您安装的软件为恶意软件或计算机感染了病毒。请您卸载该软件,并使用杀毒软件查杀病毒。</p> <div class="note" id="ZH-CN_TOPIC_0204556271__note1512274723213"> <span class="notespanimage"><img id="defimageiconnote" src="https://consumer-tkbdownload.huawei.com/ctkbfm/servlet/download/downloadServlet/H4sIAAAAAAAAAE2OPU_DMBRF_8ub08pJkzrORBGV0gUYytDxJbZbC8dG_iikiP-OQwJieMORzr33fYKxbkANjUTtRQaduh04NNDu7m6XVW8IoZQQRiCDK2rFH-y7OY5vAprgYvL5H8Pm17mfO2ZBKi32H-ERh8nx1zP8jCyZdpewdwKDsuaoJievKNuSipXFtqAZoLFmHGz0_wufMVxSuidSphOUclpueFUXkrOS13VHyorVReqOXrhlK0_o1dlgiG7iLtKD13gK7Wv-9HIaYe5ePlW9NStjg1hPP399A_jAu3opAQAA.svg"></span> <p id="ZH-CN_TOPIC_0204556271__p312234718321">由于 Windows 10 存在程序兼容性问题,可能导致部分程序运行时出现缓慢、卡机、死机等现象,建议尽量在官网或Microsoft Store内下载兼容或支持 Windows 10 运行环境的应用。</p> </div> <p id="ZH-CN_TOPIC_0204556271__p59587230324">软件卸载步骤如下:</p> <p id="ZH-CN_TOPIC_0204556271__p1148724772918">1. 在搜索框内搜索<span class="uicontrol" id="ZH-CN_TOPIC_0204556271__uicontrol14311174333315">添加或删除程序</span>,点击打开;</p> <p id="ZH-CN_TOPIC_0204556271__p154871547112919"><img id="ZH-CN_TOPIC_0204556271__image17487447102919" src="https://consumer-tkbdownload.huawei.com/ctkbfm/servlet/download/downloadServlet/H4sIAAAAAAAAAE2PzW7CMBCE32XPKd2QX-dUEEjphVYqd7TBm2A1cZDttIWq716HpBXa00jfzOx8g-5NRy0UNbWWA6jU9VlCAeXq6Xp6OGrELEMUCAF8UKvkpv_U-8uZoXBm8Lz81xD9MespYwJq1fL2y-2oG5mzbuBWMnvKlZdHw-RUr_dqZMIkEykmIg5zxABI9_rS9YO9D3wld_LuiiVWouYwlxxzWlEqZIIyivPUH5HPHiybuSv00qpGkxvMqHebRL69P4Y2UqJ9WZcwZc-f3tYfVEcNH3CJcZJGiMvFOODnF2mxgPw2AQAA.png" height="429" width="525"></p> <p id="ZH-CN_TOPIC_0204556271__p1648794732914">2. 鼠标右键点击多余的杀毒软件,然后点击弹出的选项<span class="uicontrol" id="ZH-CN_TOPIC_0204556271__uicontrol122181653173320">卸载/更改(U)</span>。</p> <p id="ZH-CN_TOPIC_0204556271__p2487747192914"><img id="ZH-CN_TOPIC_0204556271__image15487124716295" src="https://consumer-tkbdownload.huawei.com/ctkbfm/servlet/download/downloadServlet/H4sIAAAAAAAAAE2PQU-DQBCF_8uc0czCLiycbKNJPdiYWL02S5mla2CpC1jB-N9dCjYeX_K97818g21crSrItKpaCiA342MBGWxWd-Px5mARkwQxRQjgU1WmuG_OdjecCLLO9Z4vrhmiP2Y9O2ZAm4oevrqtqifm_VTCZWTpbFY-HhypzjR2ZyaGiSSNUaQ85JgEoGxjh7rp2__CZ9UdfVsRcSFkgTLXPNYkhRY8YgxJ8pxJ8u6-JbdsMR9bU1rV9W7Ka6aj8e3cDtvw6aV-_YDZvVx6-X5valXSHkPkIo4Qo9vpgZ9fEMZcUjYBAAA%3D.jpg" height="379" width="525"></p> </li> </ul> <p id="ZH-CN_TOPIC_0204556271__p428581644716"></p> <ul id="ZH-CN_TOPIC_0204556271__ul171781813473"> <li id="ZH-CN_TOPIC_0204556271__li10717161811470"><strong id="ZH-CN_TOPIC_0204556271__b17788104114914">清理磁盘</strong><p id="ZH-CN_TOPIC_0204556271__p10185134884914">具体操作步骤如下:</p> <p id="ZH-CN_TOPIC_0204556271__p05171047114911">在<span class="uicontrol" id="ZH-CN_TOPIC_0204556271__uicontrol12512132153411">此电脑</span>中右键点击 C 盘,点击<span class="uicontrol" id="ZH-CN_TOPIC_0204556271__uicontrol4111189103413">属性</span>窗口<span class="uicontrol" id="ZH-CN_TOPIC_0204556271__uicontrol642661843414">常规</span>选项卡下面的<span class="uicontrol" id="ZH-CN_TOPIC_0204556271__uicontrol0192172593412">磁盘清理</span>。选择要删除的文件,点<span class="uicontrol" id="ZH-CN_TOPIC_0204556271__uicontrol992238193418">确定</span>,在弹出信息框中<span class="uicontrol" id="ZH-CN_TOPIC_0204556271__uicontrol868964763416">删除文件</span>;对 D,E,F 等盘也可用此方法进行清理。</p> <p id="ZH-CN_TOPIC_0204556271__p1692722015508"><img id="ZH-CN_TOPIC_0204556271__image19927162010507" src="https://consumer-tkbdownload.huawei.com/ctkbfm/servlet/download/downloadServlet/H4sIAAAAAAAAAE2PQU-DQBCF_8uc0QzswmY5WVMTTIx6aGL00gzsQDeBpS6gFuN_Fwo2Hl_yve_NfINrfUM1pCXVHQeQ2_HeQArZ5mY8XBUOUSlEjRDAB9XWbNtPtzsdGdLeDxNvLhnEH3O7OBagtDXfffWP1MxMZUs4j6ydbDPFwjP1tnU7OzNhrHSCsZahVioAcq07Ne3Q_Rc-U3-Y2jKPSWuKhAgLmRDqQiEzsYi4lLlWk3vo2K9b4RQ7WznqBz_nl4ent9f3yBwzv41G42Fxr5eev9_bhireY4QyTgSivJ4f-PkFaHHFxDYBAAA%3D.gif" height="332" width="525"></p> <div class="note" id="ZH-CN_TOPIC_0204556271__note1517184895119"> <span class="notespanimage"><img id="defimageiconnote" src="https://consumer-tkbdownload.huawei.com/ctkbfm/servlet/download/downloadServlet/H4sIAAAAAAAAAE2OPU_DMBRF_8ub08pJkzrORBGV0gUYytDxJbZbC8dG_iikiP-OQwJieMORzr33fYKxbkANjUTtRQaduh04NNDu7m6XVW8IoZQQRiCDK2rFH-y7OY5vAprgYvL5H8Pm17mfO2ZBKi32H-ERh8nx1zP8jCyZdpewdwKDsuaoJievKNuSipXFtqAZoLFmHGz0_wufMVxSuidSphOUclpueFUXkrOS13VHyorVReqOXrhlK0_o1dlgiG7iLtKD13gK7Wv-9HIaYe5ePlW9NStjg1hPP399A_jAu3opAQAA.svg"></span> <p id="ZH-CN_TOPIC_0204556271__p1051719482514">涉及磁盘的相关操作有可能会导致数据丢失,建议您提前备份全盘重要数据后再清理磁盘,以避免出现损失。</p> </div> <p id="ZH-CN_TOPIC_0204556271__p392391612526"></p> </li> <li id="ZH-CN_TOPIC_0204556271__li1174422485314"><strong id="ZH-CN_TOPIC_0204556271__b4602122785319">检查并优化驱动器</strong><p id="ZH-CN_TOPIC_0204556271__p310641115542">该项操作不需要经常做,一周一次即可。在<span class="uicontrol" id="ZH-CN_TOPIC_0204556271__uicontrol6449723133514">此电脑</span>中右键点击 C 盘,选择<span class="menucascade" id="ZH-CN_TOPIC_0204556271__menucascade929532133814"><span class="uicontrol" id="ZH-CN_TOPIC_0204556271__uicontrol192956223811">属性 &gt; 工具</span></span>选项卡下点击<span class="uicontrol" id="ZH-CN_TOPIC_0204556271__uicontrol0923103003516">检查</span>检查磁盘是否存在错误。如果有,请选择要优化的磁盘,点击<span class="uicontrol" id="ZH-CN_TOPIC_0204556271__uicontrol5964153811351">优化</span>进行修复。</p> <p id="ZH-CN_TOPIC_0204556271__p1183017515158"><img id="ZH-CN_TOPIC_0204556271__image0830125111510" src="https://consumer-tkbdownload.huawei.com/ctkbfm/servlet/download/downloadServlet/H4sIAAAAAAAAAE2P0U6DQBBF_2WeUYcOWxaerFZtE2NI7HszhV26CSzNsqjU-O9CwcbHm5x77sw32MbVXEGquWpVAAdz3haQwmZ1fz7e5BYxjhEThAA-uDLFuvm0u_6kIPWuG_jimoH-mIfJMQHaVOrpy79xPTInW8JlZO5sVkPMnWJvGrszIxOKOFmiSKJQyjAAto3t66Zr_wsz9sehrYlQSBaUxxQxaZknpHmh80gcJJEa3F2r3LwVDrE1pWXfuTE_d_ievfbZnegf1y_1Fib3fOnl-72puVR7XGAkloQobscHfn4BcsUVgDYBAAA%3D.png" height="397" width="525"></p> </li> <li id="ZH-CN_TOPIC_0204556271__li1087083714578"><strong id="ZH-CN_TOPIC_0204556271__b11425441165713">通过华为官方渠道升级系统软件驱动</strong><p id="ZH-CN_TOPIC_0204556271__p1368117241597">方法一:通过官网下载最新版本驱动</p> <p id="ZH-CN_TOPIC_0204556271__p1584733385717">如果您购买的是华为品牌计算机,请点击登录<a href="http://consumer.huawei.com/cn/support/index.htm" target="_blank" rel="noopener noreferrer">华为官网</a> ,进入<span class="uicontrol" id="ZH-CN_TOPIC_0204556271__uicontrol1572913595355">服务与支持</span>页面,找到笔记本页面,选择相应产品型号,下载对应产品的驱动。</p> <p id="ZH-CN_TOPIC_0204556271__p104171645125813"><img id="ZH-CN_TOPIC_0204556271__image8416945175812" src="https://consumer-tkbdownload.huawei.com/ctkbfm/servlet/download/downloadServlet/H4sIAAAAAAAAAE2PXU-DMBSG_8u5xuUghVKunNniFqOZyeLtcigFukC7QNFtxv9uGWi8fJPn_foCY7uWGshKanoVQK6v2wIy2CwfrvWdNIicIwqEAD6o0cXKfpr95aQgc93g-eJPQ_TLPE4ZE1DqRq3P7pXakTmeKriVzJ7N0kvZKXLamr0emTDmIsFYsFCINAAy1lxaO_T_A3fkau8OZYxM8ij3C5nMExHzohQkCdOECZn67KFX3dwVetnrypAbulGzZ7l7WoUv53deb9_WJUzZ89Lb-4NuqVIHvEcWJxFishgPfP8Aie4ItDYBAAA%3D.jpg" height="275" width="525"></p> <p id="ZH-CN_TOPIC_0204556271__p1489018331718"><img id="ZH-CN_TOPIC_0204556271__image1089016335114" src="https://consumer-tkbdownload.huawei.com/ctkbfm/servlet/download/downloadServlet/H4sIAAAAAAAAAE2QUWuDQBCE_8s-27Iaz1OfmtCAgVBaCH0Nq3cxJ-cpd5o2Kf3vPaMtfRz4ZmZnv8B0tiUN-Ym0kwGU6rYTkEOxfrqdHyqDyDlihhDAhbQSz92HOVx7CflgR8-LPw2rX2YzZ8zASWm5_RxeqJ2Ypq_hXrJ4irWXlZU0qM4c1MSEjGcJsiyOWIoBkOnMte1G9z_wlYazd6eMcUopEVWYxRkXJRFKjCSPBOcxL3326KRdukIvnaoNDaOdtNm86eb9Yvq0cXsqdjBnL5fe1x9VS7U8YoQxS1b-F4_TgO8fYD6A2TYBAAA%3D.jpg" height="275" width="525"></p> <p id="ZH-CN_TOPIC_0204556271__p11894359798"><img id="ZH-CN_TOPIC_0204556271__image489413591499" src="https://consumer-tkbdownload.huawei.com/ctkbfm/servlet/download/downloadServlet/H4sIAAAAAAAAAE2PwU7DMBBE_2XPAW0cO45zohWIcql66L3a1k5qlNjBSYAW8e84TUAcR3rzZvcLnA8tNVBW1PQmgaO9vmgoYbN6uJ7vTg5RSkSFkMA7NVY_-g-3v3QGyiGMkdd_GbJfZj07ZqCyjXn6HLbUTsxrV8NtZOlsVjGegqHBere3E5MKqXIUijPGeALkvLu0fuz_C3c0nGObS6G5JJZxRI5HpTSnglSKlaYqN0V0j70Jy1YaY29rR8MYpvy8y7l9E9u177o6JQ2ze7n09v3BtlSbAzLkIs8Qi_vpge8fn-C8WTYBAAA%3D.jpg" height="276" width="525"></p> <p id="ZH-CN_TOPIC_0204556271__p195633019566"></p> <p id="ZH-CN_TOPIC_0204556271__p18533411505">如果您购买的是荣耀品牌计算机,请点击登录<a href="http://www.honor.cn/support/" target="_blank" rel="noopener noreferrer">荣耀官网</a>,在<span class="uicontrol" id="ZH-CN_TOPIC_0204556271__uicontrol153112973620">固件下载</span>中搜索计算机型号,下载对应产品的驱动。</p> <p id="ZH-CN_TOPIC_0204556271__p1559016133413"><img id="ZH-CN_TOPIC_0204556271__image185909131445" src="https://consumer-tkbdownload.huawei.com/ctkbfm/servlet/download/downloadServlet/H4sIAAAAAAAAAE2QzU7DMBCE32XPobLjOG5yoqhAQaLiUAlxqjaJk1iK11X-oEW8O04TEMeRvpnZ2S8g11psIC2x6XQAmbk8FZDCbnN7qW9yYkwpxhIGAYzYmGLrPuhwPmlI-3bwfPGnQfwyd3PGDJSm0fef_R7txJyogmvJ4tltvMxbjb1xdDATw6VKYiaTKJRMBYDk6Gzd0P0PfMW-9u5S8kJkIlMRiyMdFsgF8jUP81KttVLos4dOt0sX97IzFWE_tJN-SepnerfjW7Snh8dkhDl7ufS6_mgsVvrIQhbJWPg_rKYB3z9aTo9SNgEAAA%3D%3D.png" height="231" width="525"></p> <p id="ZH-CN_TOPIC_0204556271__p3624141812417"></p> <p id="ZH-CN_TOPIC_0204556271__p174017247516">方法二:使用华为电脑管家升级驱动</p> <p id="ZH-CN_TOPIC_0204556271__p1860915426116">打开桌面上的<span class="uicontrol" id="ZH-CN_TOPIC_0204556271__uicontrol13658101919363">电脑管家 </span>,选择<span class="uicontrol" id="ZH-CN_TOPIC_0204556271__uicontrol18498104153615">驱动管理</span>,然后点击<span class="uicontrol" id="ZH-CN_TOPIC_0204556271__uicontrol85561108378">驱动检测</span>,选择<span class="uicontrol" id="ZH-CN_TOPIC_0204556271__uicontrol3871111163710">更新</span>。</p> <p id="ZH-CN_TOPIC_0204556271__p527892681013"><img id="ZH-CN_TOPIC_0204556271__image927882612104" src="https://consumer-tkbdownload.huawei.com/ctkbfm/servlet/download/downloadServlet/H4sIAAAAAAAAAE2Py07DMBBF_2XWAcZx3isKVBSQEIuKbTVp7NSVY0dOUkgR_47TBMTySueeO_MFxrqGNBSSdCcCKNX5qYICNqvb8-FqbxDTFDFHCOBEWlUP9sNsx1ZA0bvB89VfBv7L3M2OGZBKi_Vn_0rNxBzbGi4jS2ez8nHvBPXKmq2aGBaneYJxHoUYJwGQsWZs7ND9F75Rf_BtycJKliwjwWTERJ5JSnybZ1GJJeexdw-dcMsW87FTtaF-cFNu2_HlOU_uT2t3c3x81zC7l0sv3-9UQ7XYYYhRnHBkeD098P0DV-CLjjYBAAA%3D.jpg" height="325" width="525"></p> <p id="ZH-CN_TOPIC_0204556271__p710216114719"></p> </li> <li id="ZH-CN_TOPIC_0204556271__li2943173811718"><strong id="ZH-CN_TOPIC_0204556271__b1284817454711">将 Windows 升级到最新版本</strong><p id="ZH-CN_TOPIC_0204556271__p1769016544711">具体操作步骤如下:</p> <p id="ZH-CN_TOPIC_0204556271__p20499202710817">1. 右键点击 <span class="uicontrol" id="ZH-CN_TOPIC_0204556271__uicontrol1614715593388"><img id="ZH-CN_TOPIC_0204556271__image18506735685" src="https://consumer-tkbdownload.huawei.com/ctkbfm/servlet/download/downloadServlet/H4sIAAAAAAAAAE2PXUvDMBSG_8u5tcpp2qQfV05UJoIKTtjdSNasC6TpSNLOVvzvpmsVL1943uc95wtMaxuuoTxw7WQEQo1PFZSwXt2Ox-u9QcwyxAIhgp5rVd23Z7MZThJKb7vAV38Zkl_mbnbMwEFp-fDpX3gzMSdTw2Vk6axXIe6t5F61ZqMmJqZZwZAWKUmyPAJuWjM0bef-C9-4P4Z2LghllKEQUqS5yEWFmMeUpSItJBFVcHdO2mUrDtGp2nDf2Sm_nj-2wzO_6h15HN91D7N7ufTy_U41vJY7JJhSlmAc30wPfP8AAaQG4zYBAAA%3D.png" width="27" height="17"></span>图标 ,点击<span class="uicontrol" id="ZH-CN_TOPIC_0204556271__uicontrol1147132312377">设置</span>,选择<span class="uicontrol" id="ZH-CN_TOPIC_0204556271__uicontrol982414313373">更新和安全</span>;</p> <p id="ZH-CN_TOPIC_0204556271__p5214739131013"><img id="ZH-CN_TOPIC_0204556271__image3214113910103" src="https://consumer-tkbdownload.huawei.com/ctkbfm/servlet/download/downloadServlet/H4sIAAAAAAAAAE2PT0-DMBjGv8t7RlOghZWTU5dsF7ZEDt6WV1pYTWkXaNXN-N1tNzQ7Psnv-fcNxo4Daqg61JNM4E2dNwIqWC8fzoe71hBSloRwAgl8oFbi2X6a5nSUULnRB178a8j_mMdrxhXolJarL1fjEJn3Yw-XktmzXgbZjhKdsqZRkUlZyQvCOM0YKxNAY81psH66DdyhOwS3bGWxyAOZCkFzWiJd8EwWknLWYVvwkO0nOc5daZCT6g06P0a9emmfms12K-p6p_1rXBKz56WX93s1YC_3JCOUFTlJs_t44OcXw5j3uTYBAAA%3D.jpg" height="668" width="525"></p> <p id="ZH-CN_TOPIC_0204556271__p742285311105"><img id="ZH-CN_TOPIC_0204556271__image1342205371020" src="https://consumer-tkbdownload.huawei.com/ctkbfm/servlet/download/downloadServlet/H4sIAAAAAAAAAE2PzU7DMBCE32WvBOSfOK5zoqiVygU4VIJbZSdOapTYle20tIh3x2lChbSXkb6Z2fkG63wvOygb2QWdgTKX5xpK2CwfL_v7yiLEOUICQQZH2Zl65U52ez5oKKMfEl_fNNA_5mnKmIDGdHr9FV9kPzKfhxauJbNns0yy8lpG4-zWjAxmXBSIiZwgXmQgrbPn3g3hf-CbjPvkbhaYiYYTohKuCqIwpURUbEEw5elS9hC0n7twksG0VsbBj5rkrcpfT-G4epf1x90apuz50-v6nellq3eIoJwVFGH6MA74-QUNAJtiNgEAAA%3D%3D.jpg" height="429" width="525"></p> <p id="ZH-CN_TOPIC_0204556271__p17264443201113"></p> <p id="ZH-CN_TOPIC_0204556271__p15735134661113">2. 点击<span class="uicontrol" id="ZH-CN_TOPIC_0204556271__uicontrol1164534283711">检查更新</span>,后续根据提示选择系统更新。</p> <p id="ZH-CN_TOPIC_0204556271__p11645161116"><img id="ZH-CN_TOPIC_0204556271__image316145161118" src="https://consumer-tkbdownload.huawei.com/ctkbfm/servlet/download/downloadServlet/H4sIAAAAAAAAAE2PwU7DMBBE_2XPAa3rOK5zogikghBwqCpxqjaNnbpynMpxgAbx7yRNQBxHevNm9wt8E2pykBtyrU6gsP1DCTmsVzf94WrvEaVEVAgJvJOz5V3z4Tfnk4Y8hm7gy78M_Je5nRwTYKzT95_xmeqROZ4quIzMnfVqiPugKdrGb-zIMCFVhkKlTIksAfKNP9dN1_4XvlI8DG3DpGS8MKZYmnQhlgqFQaSMs0IoJDa4u1aHeWuMra08xS6M2R277dvTy7Z8rMq-5gYm93zp5fudranSO1xgKjKOLL0eH_j-AU1HLus2AQAA.jpg" height="214" width="525"></p> <p id="ZH-CN_TOPIC_0204556271__p52462033129"></p> <p id="ZH-CN_TOPIC_0204556271__p1876214313127">如以上方法均无法解决问题,请您提前备份好数据,然后在开机时长按 F10 ,使用系统恢复出厂功能将计算机还原到出厂状态;或携带购机凭证及计算机,前往附近的<a href="https://consumer.huawei.com/cn/support/service-center/" target="_blank" rel="noopener noreferrer">华为客户服务中心</a>进行检修。</p> <div class="note" id="ZH-CN_TOPIC_0204556271__note1796773341417"> <span class="notespanimage"><img id="defimageiconnote" src="https://consumer-tkbdownload.huawei.com/ctkbfm/servlet/download/downloadServlet/H4sIAAAAAAAAAE2OPU_DMBRF_8ub08pJkzrORBGV0gUYytDxJbZbC8dG_iikiP-OQwJieMORzr33fYKxbkANjUTtRQaduh04NNDu7m6XVW8IoZQQRiCDK2rFH-y7OY5vAprgYvL5H8Pm17mfO2ZBKi32H-ERh8nx1zP8jCyZdpewdwKDsuaoJievKNuSipXFtqAZoLFmHGz0_wufMVxSuidSphOUclpueFUXkrOS13VHyorVReqOXrhlK0_o1dlgiG7iLtKD13gK7Wv-9HIaYe5ePlW9NStjg1hPP399A_jAu3opAQAA.svg"></span> <p id="ZH-CN_TOPIC_0204556271__p1611319417143">系统恢复出厂会删除 C 盘中数据(也包含桌面文件、下载、文档等个人文件),其他盘符中的文件将保留,请您平时注意备份 C 盘内个人文件。</p> </div> <p id="ZH-CN_TOPIC_0204556271__p09211113101112"></p> <p id="ZH-CN_TOPIC_0204556271__p79338581015"></p> <p id="ZH-CN_TOPIC_0204556271__p1313616144912"></p> <p id="ZH-CN_TOPIC_0204556271__p117247612817"></p> <p id="ZH-CN_TOPIC_0204556271__p198941953176"></p> <p id="ZH-CN_TOPIC_0204556271__p289411531274"></p> <p id="ZH-CN_TOPIC_0204556271__p14894453675"></p> <p id="ZH-CN_TOPIC_0204556271__p589412539714"></p> <p id="ZH-CN_TOPIC_0204556271__p4894853576"></p> </li> 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适用系统:

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