计算机运行缓慢、卡顿怎么办?
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list-style-position: inside; margin-left: 0; } th ul { list-style-position: inside; margin-left: 0; } td ol { list-style-position: inside; margin-left: 0; } td ul { list-style-position: inside; margin-left: 0; } .figcap { display: block; font-weight: 700; } /*index页面需要*/ #jd-content1 { padding: 0 16px 12px; /*上0 左右16 下12*/ } #jd-content1 .g-idx a { display: block; line-height: 1.2; padding: 8px; } .g-idx li span { vertical-align: middle; } .gd-list>li { border-bottom: 1px solid #C2C2C2; } .gl-img { vertical-align: middle; width: 32px; height: 32px; margin-right: 2%; } .figolDiv{ width: 100%; float: left; } .figolDiv ol, .figolDiv ul{ width: 100%; } .figolDiv p, .figolDiv .fignone{ width: 100%; } .figolDiv p img{ margin-top: 19px; } .dropdowntitle .sectiontitle{ color: #0062cc; text-decoration:none; } }</style><body id="jd-content"> <table class="dbh-header h-fixed"> <tbody> <tr> <td class="back"><a href="index.html" id="backLink" class="tap-act"></a></td> <td class="dbhh-title"><em id="dbhht">计算机运行缓慢、卡顿怎么办?</em></td> </tr> </tbody> </table> <div id="jd-divcontent"> <div id="body1573617587258"> <div class="section2" id="ZH-CN_TOPIC_0204556271__section137151138121313"> <h2 class="sectiontitle">如果您的计算机偶然运行缓慢或出现卡顿</h2> <p id="ZH-CN_TOPIC_0204556271__p113085115135">这可能是因为您在计算机上同时开启了过多应用,您可以尝试先关闭不使用的应用,清理后台程序。具体操作如下:</p> </div> <p id="ZH-CN_TOPIC_0204556271__p1321915335384">1. 鼠标右键点击<span class="uicontrol" id="ZH-CN_TOPIC_0204556271__uicontrol5275172417364"><img id="ZH-CN_TOPIC_0204556271__image5418174164020" src="https://consumer-tkbdownload.huawei.com/ctkbfm/servlet/download/downloadServlet/H4sIAAAAAAAAAE1PXUvDMBT9L_e5yk3TLs2enGywwZCKe9nTSNq0C6TJaFPnKv53UzPFt3u45_MTxkH1h9tFwRIIJCD1tKvDvV09TeeHyiIyhsgxvN6F0fXaXW2k-35UCdR_GOgv5zl6REKjjdp8-BfRzZyLbWPIXbNdBWhd3wkDy0aYISiqXgmvnT3oWUJyxhdIkVLMWALCOnvr3Dj89y-FP88FCiKRCYY5kkwVsshySrCQDZI0J0qGqEG3Vvixn7Oncnd94_R1XVZHkx33EM3uTX_Wn3QnWnXCFLN8kXLOH-cBX9_BKP_GNgEAAA%3D%3D.png" width="27" height="17"></span>图标,选择<span class="uicontrol" id="ZH-CN_TOPIC_0204556271__uicontrol951118114339">任务管理器</span>;</p> <p id="ZH-CN_TOPIC_0204556271__p8161152416414"><img id="ZH-CN_TOPIC_0204556271__image1160102434117" src="https://consumer-tkbdownload.huawei.com/ctkbfm/servlet/download/downloadServlet/H4sIAAAAAAAAAE2PwU7DMBBE_8XngNa1HSs9UVSkVkIFQS-cqnXsJEaJXZykkCL-HQcXxG1H-2Zm95OMvQn76WjIklCSEWXPWx3nzerm3FyVDkBKgALi6oSt1Wv_7hI-hNFkRP9pwn6Z25SRgMq25u5j2GE3M6_HOpVcPJtVlM6HDluyrLDto6MMBgfr3d7OFipkkQMDxqCgGUHn3dT5sf-f_4hDE8MUF5XMWSEqyrhCqUSOKEouFGikXMeq3tYOhzHM3dPz-v7EFm_6YffimqctSWGXS3--P9gOa3OABXCRMwC4nh_4-gYiz742NgEAAA%3D%3D.jpg" height="483" width="525"></p> <p id="ZH-CN_TOPIC_0204556271__p1123415476449"></p> <p id="ZH-CN_TOPIC_0204556271__p9505848114419">2. 在<span class="uicontrol" id="ZH-CN_TOPIC_0204556271__uicontrol1424181623310">进程</span>中,分别点击 CPU 以及内存列表,查看是否存在 CPU 占用或者内存占用较大,并且暂时不需要的应用。使用鼠标右键单击需要结束的应用,在弹出菜单下选择<span class="uicontrol" id="ZH-CN_TOPIC_0204556271__uicontrol92901127113313">结束任务(E)</span>。</p> <p id="ZH-CN_TOPIC_0204556271__p181563318447"><img id="ZH-CN_TOPIC_0204556271__image3155143124417" src="https://consumer-tkbdownload.huawei.com/ctkbfm/servlet/download/downloadServlet/H4sIAAAAAAAAAE1PXU_CMBT9L32eetfSjfEkhiUQE0IMvvhCLl07SraWdJ0Kxv9ua5H4dk_u-fwi4yDd9nySZEZykpG9vqyacC_nj5fDnTAAZQlQQXi9Y6ebhf0wie7dKDPS3DBhf5yn5JEISney_vRr7CPneGpTyFWznAdorOuxIzOF3RAUwkn02pqtjpKcl1UBDBhjnGYEjTXn3o7Df_8N-kPsr6hgDQpUQCdI-TQ0L1TF8j1jolA8RA26NehHF7M3dT2lL8fh9cGsdf32TJLZtenv-p3usZU7oDDhBQPI7-OA7x_tvS1TNgEAAA%3D%3D.jpg" height="416" width="525"></p> <div class="note" id="ZH-CN_TOPIC_0204556271__note3242421756"> <span class="notespanimage"><img id="defimageiconnote" src="https://consumer-tkbdownload.huawei.com/ctkbfm/servlet/download/downloadServlet/H4sIAAAAAAAAAE2OwWrDMBBE_2XPTllHdmXnlJQW3FJKDqF3WVolAlsqkpw2Cfn3yCgtPSzssjNv5gJTIL87fRGsoIQCenN-VWnvNuvzYSEtIueILabXUQxGPbtvm-XRT1SA-ruB_WqeMiMLtBno5Sd-iHHWhOM-h9w93Sad1vlRDLDSYgjJIT2JaJzdmdlS1rx9RIaMMV4WIKyzp9FN4T9_K-IhwSRqnYY4V7xiqm6WWrWVapoeq7ptlikqmL0VcfJzNklNLISOm_7z7V0QZNi9qZHOLqyL9DB3vt4AJeNerSkBAAA%3D.svg"></span> <p id="ZH-CN_TOPIC_0204556271__p22421021955">在选择结束任务前,请您注意备份重要数据,以免因清理后台程序,造成数据损失。</p> </div> <p id="ZH-CN_TOPIC_0204556271__p7118184823715"></p> <div class="section2" id="ZH-CN_TOPIC_0204556271__section137972131417"> <h2 class="sectiontitle">如果您的计算机经常运行缓慢或出现卡顿</h2> <ul id="ZH-CN_TOPIC_0204556271__ul1249153418140"> <li id="ZH-CN_TOPIC_0204556271__li5249534141414"><strong id="ZH-CN_TOPIC_0204556271__b15705112841416">确认计算机是否处于正常散热状态,避免通风口被堵塞遮蔽</strong></li> </ul> </div> <ul id="ZH-CN_TOPIC_0204556271__ul18733192841320"> <li id="ZH-CN_TOPIC_0204556271__li102611639131316"><strong id="ZH-CN_TOPIC_0204556271__b115557193210"></strong><strong id="ZH-CN_TOPIC_0204556271__b166162717148">确认计算机是否安装了多个杀毒软件</strong><p id="ZH-CN_TOPIC_0204556271__p357174091316">如果您的计算机安装了多个如360杀毒、腾讯电脑管家等的安全类软件,建议您仅保留一个,因为此类软件间可能存在产品冲突,导致系统出现卡顿。</p> <p id="ZH-CN_TOPIC_0204556271__p39249526282"></p> </li> <li id="ZH-CN_TOPIC_0204556271__li057017496289"><strong id="ZH-CN_TOPIC_0204556271__b1610144617290">确认计算机是否安装了恶意软件或感染了病毒</strong><p id="ZH-CN_TOPIC_0204556271__p948544832919">若您的计算机是在安装了某一软件后出现了运行缓慢、卡顿现象,这可能是因为您安装的软件为恶意软件或计算机感染了病毒。请您卸载该软件,并使用杀毒软件查杀病毒。</p> <div class="note" id="ZH-CN_TOPIC_0204556271__note1512274723213"> <span class="notespanimage"><img id="defimageiconnote" src="https://consumer-tkbdownload.huawei.com/ctkbfm/servlet/download/downloadServlet/H4sIAAAAAAAAAE2OwWrDMBBE_2XPTllHdmXnlJQW3FJKDqF3WVolAlsqkpw2Cfn3yCgtPSzssjNv5gJTIL87fRGsoIQCenN-VWnvNuvzYSEtIueILabXUQxGPbtvm-XRT1SA-ruB_WqeMiMLtBno5Sd-iHHWhOM-h9w93Sad1vlRDLDSYgjJIT2JaJzdmdlS1rx9RIaMMV4WIKyzp9FN4T9_K-IhwSRqnYY4V7xiqm6WWrWVapoeq7ptlikqmL0VcfJzNklNLISOm_7z7V0QZNi9qZHOLqyL9DB3vt4AJeNerSkBAAA%3D.svg"></span> <p id="ZH-CN_TOPIC_0204556271__p312234718321">由于 Windows 10 存在程序兼容性问题,可能导致部分程序运行时出现缓慢、卡机、死机等现象,建议尽量在官网或Microsoft Store内下载兼容或支持 Windows 10 运行环境的应用。</p> </div> <p id="ZH-CN_TOPIC_0204556271__p59587230324">软件卸载步骤如下:</p> <p id="ZH-CN_TOPIC_0204556271__p1148724772918">1. 在搜索框内搜索<span class="uicontrol" id="ZH-CN_TOPIC_0204556271__uicontrol14311174333315">添加或删除程序</span>,点击打开;</p> <p id="ZH-CN_TOPIC_0204556271__p154871547112919"><img id="ZH-CN_TOPIC_0204556271__image17487447102919" src="https://consumer-tkbdownload.huawei.com/ctkbfm/servlet/download/downloadServlet/H4sIAAAAAAAAAE1PTU_DMAz9LzkX5DZtsu7E0CZtl8GhEojL5C5uF6lNpyRlrIj_TkoGQr74ye_D75ONjmx1PRNbspQlrNbTToV9u3qYTndHAyAlQAnh9I6dVuvhYiLd25ESpv4w47-cx-gRCY3uaPPh99jPnLNpY8hNs10FaAbbY8eWDXYuKI6W0OvBVHqWpIUsBXDgHDKZMDSDufbD6P77P6M_BbOaFNRlQ-lCUU6iRlGqAhTPFyIMYohyujXoRztnV0-bN81f1q_84ibpChbNbp_-tD_oHls6QAZ5IThAdj8X-PoGUuKrxjYBAAA%3D.png" height="429" width="525"></p> <p id="ZH-CN_TOPIC_0204556271__p1648794732914">2. 鼠标右键点击多余的杀毒软件,然后点击弹出的选项<span class="uicontrol" id="ZH-CN_TOPIC_0204556271__uicontrol122181653173320">卸载/更改(U)</span>。</p> <p id="ZH-CN_TOPIC_0204556271__p2487747192914"><img id="ZH-CN_TOPIC_0204556271__image15487124716295" src="https://consumer-tkbdownload.huawei.com/ctkbfm/servlet/download/downloadServlet/H4sIAAAAAAAAAE2PzU7DMBCE38XngNa1nZ-eKIJQJFRA6oFbtWnWiVFsV4kDtIh3xyEFcdvRfjOz-8nGgfrt8UBsyThLWGVO93Wc16urU3uxdwBZBlBAXL1hZ-ob_-5mPPQjJaz-00z8Mtdzxgxo09HtR9ignZjXQzOXnD3rVZTO9xY7ttTYDdGx7wmD8W5rJgtXWZGCACEWaZEwdN4drR-H__lPGNoYhkRSqbyGvNIy1ZQrraTgHCiXFc8pVg2mcRjGfupuxaZ4uOO6xEf7UpbPbA47X_rz_c5YbGgHC5AqFQDicnrg6xuinw1hNgEAAA%3D%3D.jpg" height="379" width="525"></p> </li> </ul> <p id="ZH-CN_TOPIC_0204556271__p428581644716"></p> <ul id="ZH-CN_TOPIC_0204556271__ul171781813473"> <li id="ZH-CN_TOPIC_0204556271__li10717161811470"><strong id="ZH-CN_TOPIC_0204556271__b17788104114914">清理磁盘</strong><p id="ZH-CN_TOPIC_0204556271__p10185134884914">具体操作步骤如下:</p> <p id="ZH-CN_TOPIC_0204556271__p05171047114911">在<span class="uicontrol" id="ZH-CN_TOPIC_0204556271__uicontrol12512132153411">此电脑</span>中右键点击 C 盘,点击<span class="uicontrol" id="ZH-CN_TOPIC_0204556271__uicontrol4111189103413">属性</span>窗口<span class="uicontrol" id="ZH-CN_TOPIC_0204556271__uicontrol642661843414">常规</span>选项卡下面的<span class="uicontrol" id="ZH-CN_TOPIC_0204556271__uicontrol0192172593412">磁盘清理</span>。选择要删除的文件,点<span class="uicontrol" id="ZH-CN_TOPIC_0204556271__uicontrol992238193418">确定</span>,在弹出信息框中<span class="uicontrol" id="ZH-CN_TOPIC_0204556271__uicontrol868964763416">删除文件</span>;对 D,E,F 等盘也可用此方法进行清理。</p> <p id="ZH-CN_TOPIC_0204556271__p1692722015508"><img id="ZH-CN_TOPIC_0204556271__image19927162010507" src="https://consumer-tkbdownload.huawei.com/ctkbfm/servlet/download/downloadServlet/H4sIAAAAAAAAAE2PwU7DMBBE_8XXprCJnUTuiaIi0gtwKOdqk2xSS7FdOQ6lRfw7Di6otx3tm5ndLzaN5HbnI7EVS1nCanXZtmGu1g-Xw7IxAGUJICGsPnBQ7caeTMS9myhh7b9m_I95jBkR6NRAT5_-BfXM9KqLJVdPtQ7SWKdxYKsOhzE4GkfolTU7NVvSvJQFcOA85ZAwNNactZ3G2_w39IcQJuocpcQsoI0oEGRTAhESz6gTtSxD1ah6g35yc7d-Py2OC2fV9tXdQ_XMYtj10t_v90pjT3vIQOQFBxB38wPfP2zTY-M2AQAA.gif" height="332" width="525"></p> <div class="note" id="ZH-CN_TOPIC_0204556271__note1517184895119"> <span class="notespanimage"><img id="defimageiconnote" src="https://consumer-tkbdownload.huawei.com/ctkbfm/servlet/download/downloadServlet/H4sIAAAAAAAAAE2OwWrDMBBE_2XPTllHdmXnlJQW3FJKDqF3WVolAlsqkpw2Cfn3yCgtPSzssjNv5gJTIL87fRGsoIQCenN-VWnvNuvzYSEtIueILabXUQxGPbtvm-XRT1SA-ruB_WqeMiMLtBno5Sd-iHHWhOM-h9w93Sad1vlRDLDSYgjJIT2JaJzdmdlS1rx9RIaMMV4WIKyzp9FN4T9_K-IhwSRqnYY4V7xiqm6WWrWVapoeq7ptlikqmL0VcfJzNklNLISOm_7z7V0QZNi9qZHOLqyL9DB3vt4AJeNerSkBAAA%3D.svg"></span> <p id="ZH-CN_TOPIC_0204556271__p1051719482514">涉及磁盘的相关操作有可能会导致数据丢失,建议您提前备份全盘重要数据后再清理磁盘,以避免出现损失。</p> </div> <p id="ZH-CN_TOPIC_0204556271__p392391612526"></p> </li> <li id="ZH-CN_TOPIC_0204556271__li1174422485314"><strong id="ZH-CN_TOPIC_0204556271__b4602122785319">检查并优化驱动器</strong><p id="ZH-CN_TOPIC_0204556271__p310641115542">该项操作不需要经常做,一周一次即可。在<span class="uicontrol" id="ZH-CN_TOPIC_0204556271__uicontrol6449723133514">此电脑</span>中右键点击 C 盘,选择<span class="menucascade" id="ZH-CN_TOPIC_0204556271__menucascade929532133814"><span class="uicontrol" id="ZH-CN_TOPIC_0204556271__uicontrol192956223811">属性 &gt; 工具</span></span>选项卡下点击<span class="uicontrol" id="ZH-CN_TOPIC_0204556271__uicontrol0923103003516">检查</span>检查磁盘是否存在错误。如果有,请选择要优化的磁盘,点击<span class="uicontrol" id="ZH-CN_TOPIC_0204556271__uicontrol5964153811351">优化</span>进行修复。</p> <p id="ZH-CN_TOPIC_0204556271__p1183017515158"><img id="ZH-CN_TOPIC_0204556271__image0830125111510" src="https://consumer-tkbdownload.huawei.com/ctkbfm/servlet/download/downloadServlet/H4sIAAAAAAAAAE2PS0_DQAyE_4vPATl1tpv0RBFI5YJAqsSxcvaRLiSbKI-WFvHf2bAF9eaRv5mxv2AaTL89dQZWkEICpTs_6TBv1nfn_Y3yiFIiFhhWB66dfmiPPuJjP5kE9L8G-mPuY0YErKvN4-f4zM3MdL6KJRfPZh2kb_uGa1hZrofgUL3h0bV-62ZLKmSxREIilGkC7Ft_atppuM5_4XEfwmxgRM6ClKSMyeaqIMsLqzJR5kQmVA2u8jxO_dz99l4eP5TunDq86q4rIYZdLv39fucarswOF5iJJSGK2_mB7x-XluWpNgEAAA%3D%3D.png" height="397" width="525"></p> </li> <li id="ZH-CN_TOPIC_0204556271__li1087083714578"><strong id="ZH-CN_TOPIC_0204556271__b11425441165713">通过华为官方渠道升级系统软件驱动</strong><p id="ZH-CN_TOPIC_0204556271__p1368117241597">方法一:通过官网下载最新版本驱动</p> <p id="ZH-CN_TOPIC_0204556271__p1584733385717">如果您购买的是华为品牌计算机,请点击登录<a href="http://consumer.huawei.com/cn/support/index.htm" target="_blank" rel="noopener noreferrer">华为官网</a> ,进入<span class="uicontrol" id="ZH-CN_TOPIC_0204556271__uicontrol1572913595355">服务与支持</span>页面,找到笔记本页面,选择相应产品型号,下载对应产品的驱动。</p> <p id="ZH-CN_TOPIC_0204556271__p104171645125813"><img id="ZH-CN_TOPIC_0204556271__image8416945175812" src="https://consumer-tkbdownload.huawei.com/ctkbfm/servlet/download/downloadServlet/H4sIAAAAAAAAAE1PPU_DMBD9L54DutRxXHeiQCEsVYcKsVUX20mNErskTqFF_HdsXBDbPd37_CTTqIft6aDJguQkI7U5P6lwV8ub8_5KWgDOAQSE1xE7o-7du010P0w6I-oPE_rLuU0eidCYTq8-_Br7yHk9tCnkoqmWAVo39NiRRYPdGBRy0OiNs1sTJTnjogQKlOYszwhaZ0-9m8b__hv0-9hfMigkp3UoXMi6FIyrRqBEmJeFkPMQNZrWop-GmH33XB3VajM9yLfHlxlfk2R2afqzfmd6bPUOZlCwkgKU13HA1zfiVgrlNgEAAA%3D%3D.jpg" height="275" width="525"></p> <p id="ZH-CN_TOPIC_0204556271__p1489018331718"><img id="ZH-CN_TOPIC_0204556271__image1089016335114" src="https://consumer-tkbdownload.huawei.com/ctkbfm/servlet/download/downloadServlet/H4sIAAAAAAAAAE1QS0_DMAz-Lz6XyX1m2WlFQxocEIfdJ7fJuqAmmdJ0rEX8d1IyED7Z8vfw508YB-kO00XCBlJIoFHzswj9vt7O54fWIDKGyDGsrtQrsbMfJsK9G2UC4m-G_BfzGDUi4KR6-XTzr6QXzPuliyZ3zr4Oo7FOUw-bE_VDYLROklfWHNRCSUvGK8wxD5UlQMaaSdtx-K__Rv4cxNZlyWhNlWhTXnAmGiKUmEmWCcYK1gSrQXWG_OgW7xeR1XIWk9O3q-GyhSh2v_Qn_VFp6uQRMyzKKg-_WC0Bvr4BFAw0UDYBAAA%3D.jpg" height="275" width="525"></p> <p id="ZH-CN_TOPIC_0204556271__p11894359798"><img id="ZH-CN_TOPIC_0204556271__image489413591499" src="https://consumer-tkbdownload.huawei.com/ctkbfm/servlet/download/downloadServlet/H4sIAAAAAAAAAE2PwU7DMBBE_8XnUG1iJ457oqhIRUiIQ8W12tZO6taxW8eBNoh_x8EFcdvRvpnZ_SRDr_z6elJkTnKSka0en2ScV4v7cX-3swCcAwiIq3c0Wi7dh0148IPKiPzThP4yDykjAY026vESXrCbmMOpTSU3z2oRpXW-Q0PmDZo-OnZeYdDOrvVkyUsuKqBAaVHQjKB19tq5of-f_4phH8MYLyXjWFAGwGArhGRYo8ihkdhUqo5VvW4thsFP3edQPR8vtfFv5fJ41iNJYbdLf77f6A5btYECWFlRgHo2PfD1DTH7y9w2AQAA.jpg" height="276" width="525"></p> <p id="ZH-CN_TOPIC_0204556271__p195633019566"></p> <p id="ZH-CN_TOPIC_0204556271__p18533411505">如果您购买的是荣耀品牌计算机,请点击登录<a href="http://www.honor.cn/support/" target="_blank" rel="noopener noreferrer">荣耀官网</a>,在<span class="uicontrol" id="ZH-CN_TOPIC_0204556271__uicontrol153112973620">固件下载</span>中搜索计算机型号,下载对应产品的驱动。</p> <p id="ZH-CN_TOPIC_0204556271__p1559016133413"><img id="ZH-CN_TOPIC_0204556271__image185909131445" src="https://consumer-tkbdownload.huawei.com/ctkbfm/servlet/download/downloadServlet/H4sIAAAAAAAAAE1QTU_DMAz9L75SUFK3zboTQ0waEkw79AKXyW3SLlKbTEkKbIj_TkrHxM1Pfh9-_oLRK1edjgqWwCGBWp-fZJw3q_vz4bYxjAnBWMni6p16LR_th5npwY0qAXnFgH-ch9ljJrS6V-vPsKVh4hxNN4dcNJtVhMa6gXpYttT7qGicoqCtqfQk4bkoC4YMMS15AmSsOQ129P_9dxQO0azNucQaa5GxIlOpJI7EFzxtWrFQQlCM8rozFEY3ZRuPz1V9Y99ojS-v2x3MZpdLf9vv9UCd2rOUZXmB8Q93U4HvH_PHWuU2AQAA.png" height="231" width="525"></p> <p id="ZH-CN_TOPIC_0204556271__p3624141812417"></p> <p id="ZH-CN_TOPIC_0204556271__p174017247516">方法二:使用华为电脑管家升级驱动</p> <p id="ZH-CN_TOPIC_0204556271__p1860915426116">打开桌面上的<span class="uicontrol" id="ZH-CN_TOPIC_0204556271__uicontrol13658101919363">电脑管家 </span>,选择<span class="uicontrol" id="ZH-CN_TOPIC_0204556271__uicontrol18498104153615">驱动管理</span>,然后点击<span class="uicontrol" id="ZH-CN_TOPIC_0204556271__uicontrol85561108378">驱动检测</span>,选择<span class="uicontrol" id="ZH-CN_TOPIC_0204556271__uicontrol3871111163710">更新</span>。</p> <p id="ZH-CN_TOPIC_0204556271__p527892681013"><img id="ZH-CN_TOPIC_0204556271__image927882612104" src="https://consumer-tkbdownload.huawei.com/ctkbfm/servlet/download/downloadServlet/H4sIAAAAAAAAAE2PQVPCMBCF_0vO1dmQtmk5ASMOXtADemU2NClx2gTTVKQM_93EIsNtd_Z77-07k76TbnM6SDIllCRE6OGlCvNqPhv2DzsDwDlACeH0jY2unuzRjLh3vUxIddsJ-2cWo8cIKN3I5Y9fYxuZz0M9hlw1q3lYjXUtNmSqsOmCYuckem3NRkcJzXiZAwPGKOcJQWPNqbV9d-__hn4fzBSdVErQAiVVKZVloTAPalakAgRjWYjqdG3Q9y5mP78PH8fiS9CyXi8Xr7F9NLt--td-q1us5RYmkGY5AwqPscDlFxGxwRo2AQAA.jpg" height="325" width="525"></p> <p id="ZH-CN_TOPIC_0204556271__p710216114719"></p> </li> <li id="ZH-CN_TOPIC_0204556271__li2943173811718"><strong id="ZH-CN_TOPIC_0204556271__b1284817454711">将 Windows 升级到最新版本</strong><p id="ZH-CN_TOPIC_0204556271__p1769016544711">具体操作步骤如下:</p> <p id="ZH-CN_TOPIC_0204556271__p20499202710817">1. 右键点击 <span class="uicontrol" id="ZH-CN_TOPIC_0204556271__uicontrol1614715593388"><img id="ZH-CN_TOPIC_0204556271__image18506735685" src="https://consumer-tkbdownload.huawei.com/ctkbfm/servlet/download/downloadServlet/H4sIAAAAAAAAAE2PzU7DMBCE38XnAOv4J0lPBFERDiCQKjhW3tpJLSV25ThAi3h3HFIQtx3tNzO7n2QaTdgcD4asCCUZQXu612lu6uvT_mLnAIoCoIK0elO91bf-3S14DJPJiP7ThP0yN0vGArS2N-uP-KiGmTm4bik5e5o6SefDoHqyalU_JscuGBWtdxs7W6goKgkMGMt5kRHlvDsOfhr_5z-puE9hJeZCCgmIBnmJJWqAkgrJkVcmR52qRts5Facwdz9fefog17GtX-4a-YpkCTtf-vP91g6qM1vIgQvJgNLL-YGvb-Yv4ZM2AQAA.png" width="27" height="17"></span>图标 ,点击<span class="uicontrol" id="ZH-CN_TOPIC_0204556271__uicontrol1147132312377">设置</span>,选择<span class="uicontrol" id="ZH-CN_TOPIC_0204556271__uicontrol982414313373">更新和安全</span>;</p> <p id="ZH-CN_TOPIC_0204556271__p5214739131013"><img id="ZH-CN_TOPIC_0204556271__image3214113910103" src="https://consumer-tkbdownload.huawei.com/ctkbfm/servlet/download/downloadServlet/H4sIAAAAAAAAAE1PTU_DIBj-L5yrgULp2Mk1LtkuxsN0x-UVaIdpYVLQrcb_LthpvL1P3ufzE8VR-93lpNESEVSgFzNtVbo3q7vpeCMtxnWNscDp9Q69Uffuw8704KMukPrDiP5ymtljJrSm1-tzeIAhc15P3Rxy1WxWCVrnB-jRsoV-TArpNQTj7M5kCalqwTHFlFJCCgTW2cvg4vjf_xHCMZlpqfmCClYSpRhlNbCFKDXXTFQtSC5S1Gg6CyH6nL1v1vFtv5VPTTfx53Oun82uTX_WH8wAnT7gErOKU0zK2zzg6xuJspAnNgEAAA%3D%3D.jpg" height="668" width="525"></p> <p id="ZH-CN_TOPIC_0204556271__p742285311105"><img id="ZH-CN_TOPIC_0204556271__image1342205371020" src="https://consumer-tkbdownload.huawei.com/ctkbfm/servlet/download/downloadServlet/H4sIAAAAAAAAAE1PXU_DIBT9L7xazQVGGXtyRpNpjNNlmY8LbWmHobAA1W3G_y6VaUzuwz255-OeTzQE5dfHvUIzhFGBKn26b9K-mF-fdpe1BeAcQEA6vUujm1v3YTM9-kEVqPnDiP5ybrJHJrTaqLtDfJL9yHnbdznkrFnME7TO99KgWStNSIraKxm1s2s9SjDjogQKlBKgBZLW2WPvhvDf_1nGXTJrp5iJlhNSMTGpSlLhJBI1mxJMeZoUFXRnZRz8mL28eDCrzcvjCoI_hOUrymbnT3_ab3UvO7UFAhNWUsD0aizw9Q2ra2AVNgEAAA%3D%3D.jpg" height="429" width="525"></p> <p id="ZH-CN_TOPIC_0204556271__p17264443201113"></p> <p id="ZH-CN_TOPIC_0204556271__p15735134661113">2. 点击<span class="uicontrol" id="ZH-CN_TOPIC_0204556271__uicontrol1164534283711">检查更新</span>,后续根据提示选择系统更新。</p> <p id="ZH-CN_TOPIC_0204556271__p11645161116"><img id="ZH-CN_TOPIC_0204556271__image316145161118" src="https://consumer-tkbdownload.huawei.com/ctkbfm/servlet/download/downloadServlet/H4sIAAAAAAAAAE2PwU7DMBBE_8XngNZ1HDc9EQRSc6k49F5tEjsxip3KTkJbxL9j44K47WjfzO58ksVLd7yeJdkRSjLS6FvdhXlfPd2Gh9YCCAFQQlitOOruZfqwCZ_dIjPS_WnCfpnnlJEApUf5epkPaCLzfu7TkbtnXwVpJ2dwJDuFow-O1kmc9WSPOlooF2UBDBijlGYE7WSvZlr8__w3nIcQpqgQlDVKNVuVb_i2BK4AsGC04SVgrOd1b3FeXLytWl9XF2bqdShycVhJCrt_-tP-pA328gQbyHnBgOaPscDXNyLcf7A2AQAA.jpg" height="214" width="525"></p> <p id="ZH-CN_TOPIC_0204556271__p52462033129"></p> <p id="ZH-CN_TOPIC_0204556271__p1876214313127">如以上方法均无法解决问题,请您提前备份好数据,然后在开机时长按 F10 ,使用系统恢复出厂功能将计算机还原到出厂状态;或携带购机凭证及计算机,前往附近的<a href="https://consumer.huawei.com/cn/support/service-center/" target="_blank" rel="noopener noreferrer">华为客户服务中心</a>进行检修。</p> <div class="note" id="ZH-CN_TOPIC_0204556271__note1796773341417"> <span class="notespanimage"><img id="defimageiconnote" src="https://consumer-tkbdownload.huawei.com/ctkbfm/servlet/download/downloadServlet/H4sIAAAAAAAAAE2OwWrDMBBE_2XPTllHdmXnlJQW3FJKDqF3WVolAlsqkpw2Cfn3yCgtPSzssjNv5gJTIL87fRGsoIQCenN-VWnvNuvzYSEtIueILabXUQxGPbtvm-XRT1SA-ruB_WqeMiMLtBno5Sd-iHHWhOM-h9w93Sad1vlRDLDSYgjJIT2JaJzdmdlS1rx9RIaMMV4WIKyzp9FN4T9_K-IhwSRqnYY4V7xiqm6WWrWVapoeq7ptlikqmL0VcfJzNklNLISOm_7z7V0QZNi9qZHOLqyL9DB3vt4AJeNerSkBAAA%3D.svg"></span> <p id="ZH-CN_TOPIC_0204556271__p1611319417143">系统恢复出厂会删除 C 盘中数据(也包含桌面文件、下载、文档等个人文件),其他盘符中的文件将保留,请您平时注意备份 C 盘内个人文件。</p> </div> <p id="ZH-CN_TOPIC_0204556271__p09211113101112"></p> <p id="ZH-CN_TOPIC_0204556271__p79338581015"></p> <p id="ZH-CN_TOPIC_0204556271__p1313616144912"></p> <p id="ZH-CN_TOPIC_0204556271__p117247612817"></p> <p id="ZH-CN_TOPIC_0204556271__p198941953176"></p> <p id="ZH-CN_TOPIC_0204556271__p289411531274"></p> <p id="ZH-CN_TOPIC_0204556271__p14894453675"></p> <p id="ZH-CN_TOPIC_0204556271__p589412539714"></p> <p id="ZH-CN_TOPIC_0204556271__p4894853576"></p> </li> 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适用系统:

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