Service Annual Giving Season Service Annual Giving Season

Enjoy our service, together 2020!

  • Free 90 Days Warranty Extension


    Activity Period:
    Dec 15th 2019 - Jan 15th 2020

    Applicable for hardware repair for in warranty devices from all Huawei Service centers & Authorized service centers
  • Free Screen Protector Application

    Clean the screen of your device and apply screen protectors for free

    Activity Period:
    Dec 15th 2019 - Jan 15th 2020

    Participating models are subject to the actual supply of service centers.
    Applicable for all Huawei Service centers & Authorized service centers
  • Discounts on Spare Parts

    Receive a discount on selected spare parts for out-of-warranty repair in selected Service Centers

    Activity Period:
    Dec 1st 2019 – Dec 7th 2019
    Jan 8th 2020 – Jan 15th 2020

    Participating models are subject to the actual supply of service centers.
    Only applicable for Huawei service centers
  • Service Annual Giving Season Gift

    Walk-in HUAWEI customer service centers for repair during activity period have chance to get a gift.

    Activity Period:
    Jan 8th 2020 – Jan 15th 2020

    Only applicable for Huawei service centers

Huawei reserves the right to amend the period and contents of “Together 2020” without prior notice.

Terms & Conditions Apply

Free 90 Days Warranty Extension
1. From Dec 15th 2019 - Jan 15th 2020 ("Campaign"), Huawei brand handset/tablet product end users can redeem 90 days warranty extension in HiCare App, once redeem successfully, the initial warranty period of the device will be extended for additional 90 days.
2. Free 90 Days Warranty Extension applies to products purchased from domestic official sales channels which are still under warranty. In-box accessories such as charger, earphone is not covered by warranty extension.
3. One device is allowed to redeem 90 Days Warranty Extension one time, redemption steps refer to the introduction of the campaign web page.
4. 90 Days Warranty Extension redemption is subject to verification of device SN and/or proof of purchase provided by customer. Huawei reserves the right to seek such additional documents and/or information from the customer as it may deem appropriate.
5. End user is allowed to redeem 90 Days Warranty Extension in HiCare App for the current device only.
6. Warranty information of the device will be updated in three (3) business days from the date of redemption in system. End user can query the status through HiCare App or Huawei official website.
7. Repairs during the 90 Days Warranty Extension period is subject to Huawei warranty policy.
8. This service applicable only for Hardware repair and not including Software repair.

Discounts on Spare Parts
9. In the campaign, available models' end users are entitled to discounts on selected spare parts for out-of-warranty repairs include screen replacement, etc. Original price refer to HiCare App or Huawei official website.
10. Only original spare parts will be used for authorized repair by Huawei.
11. Spare part replaced during the out-of-warranty repair is guaranteed for 6 months from the date of replacement of replacement.
12. This Service is applicable for (Walk-in customers, dealers, collection points, resellers and/or distributors).

Free Screen Protector Installation
13. In the campaign, available models' are entitled to get one time free screen protector application service.
14. Free Screen protector application service is applicable for (Walk-in customers, dealers, collection points, resellers and/or distributors).
15. The free screen protector is subject to first come first serve basis and while stock last.
16. The material type of screen protector is subject to actual supply by HUAWEI customer service center.
17. This Service only applicable for the cases which changed the front cover and in case of replacing the whole device

Holiday Gift
18. From Jan 8th 2020 to Jan 15th 2020, all walk-in customers have chance to get a free holiday gift after service.
19. The holiday gift rule is according to the specific HUAWEI customer service center that you walk-in and quantity while stock last.
20. The holiday gift is subject to actual supply provided by HUAWEI customer service center.
21. Holiday gift is only applicable for walk-in customers, except HUAWEI customer service centers' employees, dealers, collection points, resellers and/or distributors.
22. The holiday gift is for personal use only, which shall not be used for sale or rent purpose.