Download the Huawei remote service APP
To schedule an appointment, call the helpdesk
A technical specialist will contact you about entering a keycode
Answer: Huawei smartphones and Huawei Matebooks that released in 2014 or afterwards will support Remote Service. Older models cannot utilize this.
For mobile phone
Method No.1: Search the Google Play Store for "remote service", then download and install.
Method No.2: Download Link https://play.google.com/store/apps/details?id=com.rsupport.rs.activity.huawei.
Method No.3: Scan the following QR code to download and install.
Get service direct on page https://eu.huaweiremoteservice.com/.
Answer: The APP software is currently free of charge and using it over a WI-FI connection will not incur any cost, however, over a 3G (or 4G) data connection, the remote connection will consume some data bandwidth. The local carrier operator will charge a fee in accordance with your data network plan.
Answer: Data transmissions are secured by encryption processes (AES data encryption and SSL encryption). All key usage rights are granted with your consent. You can discontinue desktop sharing or remote service at any time during the remote service session by locking the screen or terminating remote service.