HUAWEI VIP

VIP services right at your fingertips

No registration needed. Just head to the Service Center with your phone to enjoy your privileges.

  • HUAWEI P20 | HUAWEI P20 Pro

    • Screen Damage
    • Free Engraving Service
    • Priority Repair Service With a Loan Phone Offering
    • VIP Dedicated Care Line
    • Door to Door Collection and Delivery Service
    • Fast Repair
    • Maintainance Service

  • HUAWEI Mate 10 Pro

    • Screen Damage Protection Service**
    • Door to Door collection and delivery Service
    • Free Screen Protector
    • VIP Customer Contact Centre
    • Photo Printing**
    • Free Maintenance**

  • HUAWEI P10 | HUAWEI P10 Plus

    • Free door to door pick-up and delivery service
    • Free engraving
    • Pre Book in service
    • Free device maintenance**
    • Free software upgrade
    • Free screen protector*
    • Free Photo printing**
    • VIP Customer Contact Centre
    • Screen damage protection service**
    • Priority repair service with loan phone offering

  • HUAWEI P9 | HUAWEI P9 Plus

    • Free door to door pick-up and delivery service
    • Free engraving
    • Pre Book in service
    • Free device maintenance**
    • Free software upgrade
    • Free Photo printing**
    • Screen damage protection service#
    • Free board replacement#

  • HUAWEI Mate 9

    • Free door to door pick-up and delivery service
    • Free engraving
    • Pre Book in service
    • Free device maintenance**
    • Free software upgrade
    • Free Photo printing**
    • Screen damage protection service**
    • Free board replacement**

  • HUAWEI Mate 8

    • Free door to door pick-up and delivery service
    • Free engraving
    • Pre Book in service
    • Free device maintenance
    • Free software upgrade
    • Free Photo printing**
    • Screen damage protection service#
    • Free board replacement#

  • HUAWEI Mate S

    • Free door to door pick-up and delivery service
    • Free engraving
    • Pre Book in service
    • Free device maintenance
    • Free software upgrade
    • Free Photo printing**
    • Screen damage protection service#
    • Free board replacement#

  • HUAWEI P8

    • Free door to door pick-up and delivery service
    • Free engraving
    • Pre Book in service
    • Free device maintenance
    • Free software upgrade
    • Free Photo printing**
    • Screen damage protection service#
    • Free board replacement#

    • # Huawei Select service will be offered to our customers whereby they can choose either 1 board and 2 screen or 2 board or 1 screen replacements at no cost, within the device warranty period.
    • ** Available at Huawei Select Service Centre’s only

Terms and Conditions

FAQ

  • 1.Do I have to register or activate anything to enjoy these VIP Services?

    >>No need to do anything, as long as you have purchased the specific models, you can enjoy the VIP Services within the warranty period.

  • 2.Where can I receive this service?

    >>a. At Huawei Selected Service Centres (please search these in ”Find Service Centre” page).
    >>b. When you book in your device through the ”Collection and Delivery Service”