Settings > Log in with HUAWEI ID > HUAWEI ID Main Page > Forgot Password > Enter Linked Phone Number or Email Add > Verification Code > Enter Lock Screen Password > Enter New Password Back to HUAWEI ID Main Page > Enter HUAWEI ID, New Password > Done
b. The verification code might be delayed due to poor network connection. Please be patient or tap on the ‘Resend’ button after a minute
c. If you are register with your phone number, the message might be blocked due to the Filter Messages settings. Go to Phone Manager > Blocked > Messages to retrieve the blocked message
d. If you are register with your email address, the verification email might being labelled as spam; please check your Junk mail folder
About Huawei Mobile Services (HMS)
HUAWEI Mobile Services is part of Huawei Consumer Business Group which aims to provide complete mobile experience to HUAWEI and HONOR device users. Our users can enjoy official services such as Mobile Cloud, AppGallery, Video, Themes, ScreenMagazine and etc. which comes along with EMUI operating system. HUAWEI Mobile Services covers 570 million users in over 170 countries, serving a smart living experience to benefit everyone. In the era of fully connected world, we continue evolving to provide better user experience and fulfil our commitment to bring the world closer together.
* The availability of products and services might vary by country or region.