Get a Standby Phone while we fix yours

Applicable products: All
Applicable products:
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Your device needs repair but you don’t have a spare? Now stay fully connected as we lend you a spare device while yours is getting repaired.

Next time you need to submit your device for repair, approach our service personnel to enquire about the Standby Phone to take advantage of this service. Once your own device is fixed, you need to return the phone to the service centre. After you return the spare device to us, we will reset the device erasing all data present in the process. Therefore, we recommend taking a backup before returning it.

Standby Phone Service is available in all Exclusive Service Centres and limited Authorized Service Centres.

Participating Service Centres:

General Terms & Conditions:

  • The Standby Phone is on first come first served basis subject to availability in the Service Centre.
  • Customers with out of warranty devices, who are willing to avail standby phone service, are required to pay quoted/estimated repair charges of their device in advance.
  • The Standby Phone remains the property of Service Partner whilst on loan to theCustomer.
  • Customer is required to sign and accept the terms and conditions stated in on the spare device lending agreement.
  • The customer is required to return the standby device while collecting their repair device.
  • User shall not remove any labels, part numbers or serial numbers affixed to the device.
  • Customer shall bear the risk of the standby device and fully indemnify Service Centre for any loss and damages incurred as a result of the standby device being lost,stolen, or damaged during the lending Period and/or otherwise permanently unfit or unavailable for use.
  • Service Centre reserves the rights to alter the Terms and Conditions here in from time to time as it deems fit and necessary.

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