Multiple Mega Offers, Enjoy Peace of Mind
HUAWEI Service Day
Keep your phone in best condition through value-added service presented on HUAWEI Service Day
Free Screen Film for Your Phone
Now visit our HUAWEI Customer Service Center to get a free screen for your phone and enjoy it.
Repairs Excluding Maintenance Service Fee
All Mobiles, Tablets devices can participate, time-limited labor fee free.
Free Clean-up Service
Now visit our HUAWEI Customer Service Center to get free services such as device clean-up (external cleaning), device disinfection.
Terms & Conditions
HUAWEI Service Day is valid on the last three days of each month at HUAWEI Authorized Service Center. HUAWEI Service Day will be automatically advanced or postponed by one day if either of the days falls on public holiday.
HUAWEI Service Day is only eligible for walk-in customers of HUAWEI Authorized Service Center. HUAWEI Authorized Service Center, their employees and immediate families of employees are not allowed to participate in HUAWEI Service Day. HUAWEI’s distributors, dealers, partners, program organizer, their employees and immediate families of employees are not allowed to participate in HUAWEI Service Day.
By participating in HUAWEI Service Day, Customer agrees to participate and cooperate as required in all editorial activities relating to HUAWEI Service Day. Customer agrees to grant HUAWEI a perpetual and non-exclusive license to use such footage and photographs, voice, biographical information and/or statements, at any time or times, in all media types worldwide for advertising, trade, publicity and promotional purposes and the Customer will not be entitled to any fee for such use.
Each Customer is only eligible to participate in the HUAWEI Service Day once a month. Photos taken during HUAWEI Service Day will be used for promotional purpose.
"Free Phone Disinfect service and software upgrade" is only applicable to walk-in customers of the HUAWEI Authorized Service Center. Software of a particular phone model can only be updated to the latest software version of the model according to the original software release schedule. For example, if HUAWEI P10 is scheduled to have only Android 7, then the highest version for HUAWEI P10 is Android 7. Software downgrade is not available. HUAWEI is not responsible for any data loss due to software update. Customer is recommended to perform data back-up before performing any software update. The data back-up can be performed via HUAWEI HiSuite & HUAWEI BackUp to external storage.
For "Free Labour Charge for Out of Warranty Repair", Customer is entitled to free labour charge repair services of HUAWEI devices on HUAWEI Service Day. For the avoidance of doubt, HUAWEI Service Day only waives the labour charge of repair service. Customer is still required to pay the cost of parts replacement according to the repair quotation.
HUAWEI Service Day promotion is not applicable with other ongoing event promotions.
HUAWEI reserve the right to amend the above terms and conditions at any time without prior notice.
Click to view terms and conditions
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