New Color. New Experience
- Provide you a new colorful experience by changing the back cover at a lower price.
- Price for new original spare parts and replacement is from MUR 38（VAT and labor charge excluded）for selected models.
Original Back Cover
- Only original spare part will be used for authorized repair by HUAWEI.
Additional 90-Day Limited Warranty
- New spare part will be under warranty for an additional 90 days.
Frequently Asked Questions
1. Q: 'What's the period of Back-Cover Color Change?A: The campaign will be active only in August 2020, and we will keep updating models and spare parts, which are subject to first- come, first- serve basis and while stock lasts.
2. Q: Are spare parts for repair original?A: Yes, please be assured that only original spare parts will be used for authorized repair by HUAWEI.
3. Q: Why 'can't I find my model and the preferred color in this campaign?A: Currently, only partial models are supported. For more information about the prices of spare parts of other models, click here or go to the Support App. Thank you for your kind support and understanding.
4. Q: How can I participate in maintenance?A: You can go to a Service Center, repair operation, or postal repair service to participate in the repair.
5. Q: If my device is eligible, can it get repaired onsite as long as I go to the Service Center?A: We kindly recommend you consult the stock of the participating Service Center and make a reservation in advance before arrival because of the limiting amount of spare parts.
6. Q: After repair, will the new one affect the gas tightness of phone?A: Yes, after repair, the performance of gas tightness, waterproof, and dustproof of the phone will be reduced.
Terms & Conditions
Back cover color change "("Campaign"") is launched by HUAWEI Technologies (Mauritius) Co., Ltd "("HUAWEI"") and applicable to all HUAWEI customers. This campaign will be held from Aug 1, 2020 to Aug 31, 2020 "("Campaign Period"").
Who can participate in this activity?
The activity is open to all persons who, at the date of entry, are aged 18 years or over;
Campaign Area: Mauritius
Activity: Back cover color change
- 1. HUAWEI reserves the right to amend the terms and conditions without prior notice.
- 2. Models and spare parts will be constantly updated. Limited quantities, first come first served. For spare parts prices of other products, please visit the official website or Support App spare parts prices for more information.
- 3. The price shown is the recommended retail price recommended by Huawei Terminal Co., Ltd., excluding labor costs. The labor cost is based on the quotation of Huawei Customer Service Center. The price may be different in other Huawei authorized Service Centers.
- 4. Huawei will use only original spare parts for authorized repairs.
- 5. The replaced spare parts during the out-of-warranty repair are subject to a 90-days commercial warranty from the date of replacement.
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