HUAWEI Service Mega Offers

Frequently Asked Questions

• 1. Is there a limit on the number of times that I can enjoy the Labor Free during the event?
  A:No. During the activity period, there is no restriction on the number of maintenance for the models and spare parts as long as they meet the activity requirements.
• 2. Is there a limit on the number of times that I can enjoy the free protector & cleaning services during the event?
  A: Yes. Users are limited to only one time Free Protector & Cleaning services per device during the event.
• 3. Which channel can I use to participate in the event?
  A: Eligible products can participate in the activity at HUAWEI Customer Service Center.
• 4. If my device is eligible, can it get repaired onsite as long as I go to Service Center?
  A: We kindly recommend you consult the stock of the participating Service Center.
• 5. Which models are applicable for battery replacment
  A: For battery applicable models please check from website and online channels or service center.
• 6.How many gift cards I can get If I repair my phone in campaign, and how can I claim/get my gift?
  A: You can get only 1 gift from 1st Aug to 31st Aug, 2022 on every repairs from our service center.