The Service Timeline about HUAWEI nova 5T Service

HUAWEI nova 5T VIP Service is an offer that includes repairing any screen damage only once for 1 mobile during the first 6 months from the date of purchase.

Free Extra Screen Warranty for 6 Months:

  • Save Up to SR 499
  • 100% Original Spare Parts
  • Free Postal Service Attached

Super easy to activate it:

Simply open HiCare, the pre-installed smart assistant application:

Click on “Benefits”

Voila! Your extra warranty is successfully registered.

Terms and Conditions

  1. 100% original spare parts will be used for repair;
  2. Customer can choose either to send the defective device directly to repair it in the Huawei Customer Service Centre or choose for the free pickup and delivery service;
  3. In case of the accidental total damage in which the device is not repairable by replacing components/parts then the customer won’t be entitled for screen replacement.
  4. In case of any accidental damage of components/parts other than the screen customer will need to pay the cost of replacing the other parts while Huawei will replace the screen under the program.
  5. This program cannot be transferred to other models or users;
  6. This is only valid for HUAWEI nova 5T;
  7. Cosmetic damage such as scratches and dents aren't covered, but cracked screens are.

In case of any conflict between this service and mandatory local laws and regulations, local laws and regulations shall prevail.