Thank you for choosing HUAWEI Support Service

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Spare a few seconds and answer a short survey.
You may receive a push notification similar to the one below. Please share your thoughts and help us improve your experience. * Normally, you’ll receive the first survey within a month after activating your new phone, and the second survey will come after a half year.
Rate your level
of satisfaction
with HUAWEI Services! Give us 10 Score to get a valuable gift

10 - satisfied

00 - not at all satisfied

Choose the type of service
you're received from HUAWEI

Rate HUAWEI Service

Choose Saudi Arabia
Once you receive the Survey through HiCare, Please write your email ID/phone number on the comment box to receive your gift

Feedback and Suggestions

Please add any feedback that you believe can help improve our products and services in the future.

*T&C: The purpose of collecting the email address/phone number is only to contact you regarding the information required for postal service so as to send the gift to the right address of yours.

FAQ:

Q1: When will I receive the survey?

A: Normally, you’ll receive the first survey within a month after activating your new phone, and the second survey will come after a half year.

Q2: What are the pre-conditions to receive the survey effectively as possible?

A: The pre-conditions to receive the survey effectively as possible

1. Activate "User Experience Improvement Plan"

2. Activate "HiCare" App