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Q1: When will I receive the survey?
A: Normally, you’ll receive the first survey within a month after activating your new phone, and the second survey will come after a half year.
Q2: What are the pre-conditions to receive the survey effectively as possible?
A: The pre-conditions to receive the survey effectively as possible
1. Activate "User Experience Improvement Plan"
2. Activate "HiCare" App