SECURITY UPDATES AS NORMAL
USE OF TOP APPS AS NORMAL
USE AS NORMAL
2-YEAR WARRANTY AS NORMAL
The Android robot is reproduced or modified from work created and shared by Google and used according to terms described in the Creative Commons 3.0 Attribution License.
Our commitment to you
At Huawei, we always put our consumers first, regardless of the challenges we face.
All Huawei smartphones, tablets and PCs will continue to receive security patches, Android updates and Microsoft support.
Anyone who has already bought, or is about to buy a Huawei smartphone, can continue to access the world of apps as they have always done. All devices continue to be covered by our manufacturer’s warranty and will receive full service support accordingly.
Our most popular current devices, including the P30 series, will be able to access Android Q. In fact, we have already launched a beta developer programme for Android Q which is running right now on our Mate 20 Pro device.
We fully appreciate that you may have additional questions. You can find answers to the most common points of confusion and rumours below.
Ongoing security and software updates will continue to be provided to keep all Huawei smartphones and tablets secure and up-to-date.
We continue to work closely with our partners to ensure our consumers can always enjoy the best possible experience. Android will not be automatically uninstalled from Huawei smartphones and tablets.
For all Huawei smartphones and tablets, WhatsApp, Facebook, and Instagram apps can be downloaded and used as normal.
We can confirm that Huawei devices with Microsoft software will be upgraded and supported
If you reset your Huawei smartphone or tablet to factory settings, Android Services and Google Apps can still be downloaded and used as normal.
Nothing has changed. Huawei provides after-sales service as before, in accordance with the existing warranty policy.
All Huawei smartphones and tablets will continue to function as they currently do.
Huawei will continue to sell smartphones. Furthermore, we will continue to invest in research and development to deliver leading innovation and the best possible smartphone experience.
We are confident that our most popular devices, including the P30 series, will be able to access Android Q. We have been working with third parties for many months to ensure devices will be able to receive Android Q updates. Technical preparations and testing has already begun for over 17 devices. In fact our Mate 20 Pro has already been given approval to receive Android Q as and when it is released by Google.
Here is the list of the products we have submitted to upgrade to Android Q