Support App

Official HUAWEI Support App with One-stop Services

Device center

An overview of all devices and service info.
Personalized solutions to meet your needs.

Checkup & repair

One tap to locate your device's problems and offer you solutions to fix them in time.

  • Diagnosis
  • Smart diagnosis of your device
    Useful solutions to common problems
    Step-by-step guidance to fix them by yourself

Service centers

Help you locate the nearest service center quickly with its address, contact info and business hours provided.
You can also make an appointment and line up online in advance.

More services


Easy to check or purchase benefits for your devices, use e-card as your warranty invoice.

Repair progress

Track repair progress of your device, know your repair time and location within one tap.


Useful tips and tricks helping you to awaken your new devices and become a master of them.

Video clips

Watch trending videos to get more fun from your device.

Quick Start

These are some tips related to New Products.


Present you with first-hand information about new HUAWEI products and services in time.

Service info

Every Thursday, Articles that explain New Products, New Services, and New Technologies are published for you. There is also user guides ans useful tips that may benefit you. We recommend that you check this subpart weekly.

How to find Support App?

Search it with HUAWEI Assistant:

Scroll down any blank space on the screen and type "Support" in the search box, then you can find it easily.

Update Support App to the latest version