The planned route on my watch's navigation is not what I wanted.

Route planning is affected by multiple factors, such as real-time traffic conditions (including road priorities). Therefore, the route planning result may sometimes not be what you were expecting. We are continuously improving the Petal Maps algorithm models to deliver better route planning for you.

I cannot use the independent navigation on a watch that supports this feature.

• The location permission may not be granted.

  Check whether the Petal Maps watch version has been granted permission to access your location. You can go to Settings > Apps > Permission manager > Petal Maps > Location on the watch, and grant the permission to access the location if it has not been granted.

  Check whether the location feature has been enabled in your watch's system settings. On your watch, go to Settings > Security & privacy > Location Services, and if the locating feature has not been enabled, enable it.

• Navigation will be affected by your surroundings and the network conditions. Re-open Petal Maps on your watch in an open area if possible.

The positioning of the watch navigation is inaccurate or deviates greatly.

• The watch does not meet the usage conditions.

  Check and ensure that your watch's network connection is normal, and that your watch is running HarmonyOS 3.0 or later.

  Check your watch's positioning: When the positioning deviates, a positioning icon will pop up on your watch. Touch the positioning icon, and the blue positioning pointer will return to the center of the map area and display your current location.

• The GPS signal is blocked or suffers from interference.

  High-rise and densely situated buildings will affect GPS signal quality, resulting in poor positioning accuracy. You are advised to connect your device to a Wi-Fi network, or move it to an open area to receive a better signal.

  The signal quality is usually poor in enclosed or confined places, such as tunnels, elevated roads, or mountainous areas, or when driving at a high speed. The GPS signal will return to normal once you leave these places. Try restarting your watch if the GPS signal remains consistently weak.

  Metal or magnetic materials may interfere with and block GPS signals, thereby affecting signal quality. If you are using a magnetic case, a metal case, or a magnetic device holder (such as a suction bracket or cup), take your device out of the case or the device holder and try again.

Phone navigation cannot sync to the watch.

• Ensure that your watch supports collaborative navigation.
• Ensure that your watch is properly connected to your phone.
• You need to initiate navigation in Petal Maps on your phone, and then open Petal Maps on your watch for collaborative navigation.