HUAWEI Service Day

Every first and third, Fridays and Saturdays of the month

Keep your phone in best condition
through value-added service presented on

Enjoy it on every first Friday & Saturday of the month

Free Phone Disinfect Service

Keep your phone clean and germs-free

Free Out of Warranty Labor Charge

Pay for part replacement cost only

Free Screen Protector Application*

* For selected models only

Free Software Upgrade

Be the pioneer and use latest features

  • * Selected free screen protector models:

  • HUAWEI Mate Series

    Mate 20, Mate 20 Pro, Mate 10, Mate 10 Pro

  • HUAWEI P Series

    P30 Pro, P30 lite, P20 Pro, P10, P10 Plus, P9, P9 lite, P8, P8 lite

  • HUAWEI nova Series

    nova 5T, nova 4, nova 3i, nova 3, nova 2i

  • HUAWEI Y Series

    Y9 Prime 2019, Y7 Pro 2019, Y6 Pro 2019, Y5 2019, Y9 2018, Y7 Pro 2018, Y6 Prime 2018, Y3 2017, Y5 Prime, Y5 lite

Terms & Conditions


    1.The campaign for “HUAWEI Service Day” (“Campaign”) is held from July, 1, 2019 to December 31, 2022(“Campaign Period”).


    2.The Campaign is only conducted on the first (1st) and third (3rd) Fridays and Saturdays of each month during Campaign Period.


    3.The Campaign is only conducted at HUAWEI’s selected Authorized Service Centers.


    4.This Campaign is only open to walk-in customers who walk into the selected Authorized Service Centers for services (“Walk-in Customers”), except employees of HUAWEI, their immediate families, HUAWEI’s dealers, collection points, resellers, distributors, partners, advertising, creative and public relations agencies, program organizer, their employees and immediate families. Each Walk-in Customers may be invited to take photo together and those photos may be used for promotional purpose.


    5.During the Campaign, "Free Phone Disinfect service and software upgrade" is only applicable to all Walk-in Customers within the Campaign Period.


    6.During the Campaign, all HUAWEI phones to be served may be updated to the latest EMUI version according to the EMUI release schedule.


    7.Software downgrade is not provided during this Campaign.


    8.HUAWEI is not responsible for any data loss due to software update during the Campaign Period. User is recommended to perform data backup before performing any software update. The data back-up can be performed via HUAWEI HiSuite & HUAWEI Backup to external storage.


    "9.Free Screen Protector Application" service is applicable to selected models and it's for complete repair customer during the Campaign Period only. The Free Screen Protector is subject to first come first serve basis and while stock lasts.


    10.For "Free out of Warranty Labor Charge", customer is entitled to enjoy free labour charge during the Campaign Period. This event waives labour charge only, customer is still required to pay parts replacement cost according to repair quotation.


    11.HUAWEI reserve the right to amend the terms and conditions at any time without prior notice.


    12.If participant is to be discovered to be using or have used improper means to participate in this Campaign, HUAWEI reserves the right to cancel the eligibility without notice including without hesitation, the commencement of legal proceedings under the full extent of the applicable laws.


    13.This Campaign and the Terms and Conditions herein shall be governed by the laws of Sri Lanka.

  • Click here to read full Terms & Conditions

Help Support

For more information, please reach us through
HUAWEI service hotline: 011 242 3017
011 202 9057

Scan the QR code to open the Support App/My HUAWEI App to get the latest activity information