Reset APNs on your phone

Applicable products： Smartphone
Applicable products：
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Reset APNs on your phone

APN (Access Point Names) is a network access technology. It is an essential configuration for mobile phones to access the Internet, and decides the access route.

If your phone cannot access the Internet or the network signal is unstable, you can try resetting APNs by following the steps below.

Method 1

  1. Open Settings.
  2. Search for Access Point Names from the search bar at the top of Settings.
  3. Touch the icon at the top of the screen.
  4. Touch Reset to default.

Method 2

(Considering the different versions, EMUI 10.X & Magic 3.X are used as an example.)

  1. Open Access Point Namesby going to Settings > Mobile network > Mobile data > Access Point Names.
  2. Touch the icon at the top of the screen.
  3. Touch Reset to default.

For EMUI 8.X & 9.X & Magic UI 2.X, go to the following path:

Settings > Wireless & networks > Mobile network > Access Point Names > > Reset to default

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