Problem:

The user cannot control the HUAWEI Vision using the Smart Remote app on their Huawei phone.

Smart Remote app

Cause:

The Smart Remote app connects your phone and home appliances via infrared technologies, while the Vision and its remote control are connected via Bluetooth, so you cannot control your Vision using the Smart Remote app on your phone.

Solution:

Download and install the HUAWEI Vision app from HUAWEI AppGallery to control your Vision.