Update Your Device System Online
Applicable products: HUAWEI MatePad Pro(12.6 inches 8gb+256gb),HUAWEI MatePad 11(wifi only 4gb+128gb、10.95 inches 6gb+128gb)
Applicable products:
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Update Your Device System Online

When an update is available, your device will prompt you to download and install the update package.

 
  • Before updating, make sure that your device is running an official system version. Otherwise, the update may fail and your device may experience some issues.

  • Back up your user data before the update.

  • After an update, third-party apps that aren't compatible with the new system version may become unavailable. In such cases, it may take some time for a compatible app version to be released.

  • During the update, do not power off or restart your device, remove the memory card, or insert a memory card.

  1. Go to Settings > System & updates, and touch Software update.

  2. When an update is available, you can either manually download and install the update package, or choose for your device to be updated automatically overnight.

    • Download and install the update package: Go to New version > DOWNLOAD AND INSTALL. To avoid data usage, connect your device to a Wi-Fi network when downloading the update package.

      Your device will automatically restart once the update is complete.

    • Update overnight: Touch , and enable Auto-download over Wi-Fi and Update overnight.

      Your device will automatically update between 02:00–04:00 and restart once the update is complete.

      To ensure a successful overnight update, make sure that your device is powered on with the screen locked, no alarms set for this period of time, and the battery level higher than 35%. Connect your device to a charger if necessary.

To disable automatic updates, touch on the Software update screen, then disable Auto-download over Wi-Fi.

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