Why does removing the memory card cause the card to suffer data loss?
Applicable products：
Tablet，Smartphone
Applicable products：
| Why does removing the memory card cause the card to suffer data loss? |
Cause:
Forcefully removing a memory card from your phone may cause the card to suffer permanent data loss.
Solution:
Correctly remove a memory card: Eject the memory card or power off your phone and then remove the card from your phone.
Eject a memory card: Go to and then remove the memory card from your phone.
If the issue is not caused by forcible removal of the memory card, back up your data and take your device and the proof of purchase to an authorised Huawei Customer Service Centre for assistance.
Thanks for your feedback.