HUAWEI AppGallery

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AppGallery FAQs

 

What is the Huawei AppGallery?

Huawei AppGallery is the official app distribution platform for Huawei smartphones and tablets. Available in more than 170 countries, AppGallery is the 3rd largest app marketplace in the world: an app store where users can easily and securely discover, find and download thousands of apps from around the world.

Huawei aims to make AppGallery an open, innovative app platform that strictly protects users’ privacy and security, while providing a unique and smart experience. Huawei works with some of the world’s most innovative developers to create the app store of the future.

 

What app store does Huawei use?

Huawei AppGallery is the official app distribution platform for Huawei smartphones and tablets. Available in more than 170 countries, AppGallery is the 3rd largest app marketplace in the world: an open gateway where users can easily and securely discover, find and download thousands of apps.

 

How is AppGallery different (for me) to other app stores?

Huawei aims to make AppGallery an open app platform that strictly protects users’ privacy and security, while providing a unique and smart experience.

In order to deliver a safe and secure user experience, Huawei AppGallery features a professional four-layer security system designed to detect malicious behaviour, facilitate privacy check and ensure app security.

Huawei AppGallery offers various easy, innovative ways to discover, explore and share a wide range of mobile apps, and includes an easy search functionality, top apps rankings per category, editor’s picks, a wish list and more. Exclusive gift benefits, including vouchers, in-app credits, promotion codes, discount coupons, and VIP privileges are also available for Huawei users.

With 400 million monthly active users, Huawei AppGallery is the world’s 3rd largest app marketplace with thousands of popular apps across a wide range of categories. Huawei works with some of the world’s most innovative developers to create the app store of the future.

 

Why should I use the Huawei AppGallery?

Huawei AppGallery is an exciting open gateway to thousands of popular apps from all over the world. In order to deliver a safe and secure user experience, Huawei AppGallery features a professional four-layer security system designed to detect malicious behaviour, facilitate privacy checks and ensure app security.

AppGallery offers various easy, innovative ways to discover, explore and share a wide range of mobile apps, including easy search functionality, top apps rankings per category, editor’s picks, a wish list and more.

Huawei AppGallery also offers exclusive gift benefits, including vouchers, in-app credits, promotion codes, discount coupons, and VIP privileges for Huawei users.

Huawei aims to make AppGallery an open, innovative app platform that strictly protects users’ privacy and security, while providing a unique and smart experience. Huawei works with some of the world’s most innovative developers to create the app store of the future.

 

How many apps are there in the AppGallery?

Huawei AppGallery is an open gateway to thousands of popular apps from all over the world. AppGallery is the 3rd largest app marketplace in the world, and new international and local apps are added to the gallery regularly.

 

Does the AppGallery have my European/Western apps?

We are rapidly building the Huawei AppGallery to be an open gateway to thousands of popular apps from all over the world. AppGallery is the 3rd largest app marketplace in the world, and new international and local apps are added to the gallery regularly.

 

Is it safe to download apps from the AppGallery?

Huawei AppGallery is designed to deliver a safe and secure user experience. Huawei AppGallery features a professional four-layer security system designed to detect malicious behaviour, facilitate privacy check and ensure app security.

 

Do I have to download the AppGallery first?

AppGallery comes pre-installed on all Huawei smartphones and tablets. So if you have a Huawei phone, you don’t need to download it.

 

How do I register for the AppGallery?

Huawei AppGallery comes pre-installed on all Huawei devices, ready to use for free.

When you set up your new Huawei phone, you will automatically be taken through the quick and easy process of creating (or logging in to) your personal Huawei ID. Huawei ID is a personal account that lets you seamlessly access and connect Huawei’s exclusive services, including AppGallery, Huawei Cloud, Health, Wallet and more.

 

Do I have to pay for the AppGallery?

Huawei AppGallery is completely free to use. AppGallery is Huawei’s official app store and comes pre-installed on all Huawei devices, including smartphones and tablets.

 

Are the apps on the AppGallery free to use and download?

Most apps on Huawei AppGallery are free to download and use. AppGallery also supports apps that offer paid-for subscription-based services, paid-for apps and free apps that feature in-app purchases.

 

Do I get any special offers for using the AppGallery?

Huawei AppGallery also offers exclusive gift benefits, including vouchers, in-app credits, promotion codes, discount coupons, and VIP privileges for Huawei users.

 

Do I need a Huawei phone to access the AppGallery? Can I use the AppGallery on an iPhone / Samsung?

Huawei AppGallery is the official app store for Huawei and comes pre-installed on all Huawei smartphones and tablets. Huawei AppGallery is 100% compatible with Android devices.

 

Do apps from the AppGallery automatically update?

Yes, apps downloaded via the Huawei AppGallery receive updates from the app providers.

 

HUAWEI ID

 

What is a Huawei ID?

Huawei ID is your personal account for Huawei devices that lets you access Huawei’s exclusive services, including Huawei AppGallery, Cloud, Health, Wallet and more. Creating a Huawei ID is quick, easy and free.

 

Do I need to create a Huawei ID in order to use this phone?

You will need a Huawei ID to use services like Huawei Cloud, Health, Wallet and more. When you set up your new Huawei phone you will automatically be taken through the quick and easy registration or login process.

 

How do I create Huawei ID? How do I register my Huawei phone? How do I create a user ID?

When you set up your new Huawei phone, you will automatically be taken through the quick and easy process of creating (or logging in to) your personal Huawei ID. Huawei ID is a personal account for your Huawei smartphone that lets you access Huawei’s exclusive services, including Huawei AppGallery, Cloud, Health, Wallet and more.

 

What happens with my personal data when I create a Huawei ID?

HUAWEI Mobile Services (HMS) has established three regional centres and 15 data centres worldwide. All data is processed in accordance with applicable law and the Huawei ID privacy statement.

Huawei has built an isolated Trusted Execution Environment (TEE) outside the open Android environment to isolate and protect users’ sensitive data and privacy. User’s sensitive data such as biometric data and keys are stored in the TEE OS, while fingerprint/face ID recognition and password verification is conducted only within the TEE OS. Personal sensitive data will not be processed outside the device, and the user has complete control over their personal data.

HUAWEI AppGallery has a full-cycle security and protection system, including developer real-name verification, four-step review process, download and installation protection as well as a prevention mechanism for secure app operation. In addition, HUAWEI AppGallery has implemented an app rating system worldwide.

 

Why should I create a Huawei ID?

Huawei ID is your single personal account for Huawei devices that lets you access and seamlessly connect Huawei’s exclusive services, including Huawei AppGallery, Cloud, Health, Wallet and more. Creating a Huawei ID is quick, easy and free.

 

HUAWEI Mobile Services and Apps

 

Can I use other app stores on this phone?

Huawei AppGallery is the official app store for Huawei and comes pre-installed on all Huawei devices.

 

Does this phone update automatically?

Yes, generally all software updates and security patches for Huawei devices are provided by Huawei.

 

Can I access and store my pictures & videos?

Photos and videos taken or received on a Huawei device, are automatically saved through Huawei Gallery. Huawei Gallery can be easily connected to your Huawei ID for a personalised experience, and to Huawei Cloud, for safe and secure cloud storage.

 

Can I get Google apps on my phone?

Currently it’s not possible to download Google apps on new Huawei devices. However, all Huawei smartphones come with pre-installed easy-to-use apps such as Huawei Browser, to easily browse the web, and Huawei Cloud, for safe and secure cloud storage. Google services such as YouTube and Google Maps, can be used via the Huawei Browser, simply by visiting the destination web page online.

 

Can I use this phone for work? Email services, calendar, Office, PDF Viewer, etc.?

Huawei smartphone devices are perfect for professional use. Huawei devices come with a host of secure, easy-to-use pre-installed services including Huawei Email, Huawei Calendar, Huawei Browser, and Huawei Cloud.

Additionally, via Huawei AppGallery you can easily download professional services apps such as Microsoft Office Mobile and more for free.

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