The authentication page does not display when I connect to a public Wi-Fi network
Applicable products:
Tablet,Smartphone
Applicable products:
The authentication page does not display when I connect to a public Wi-Fi network |
After connecting to a public wireless network, you might have to authenticate before having access to the Internet.Portal authentication web pages vary across public networks, and may fail to open on your device due to compatibility issues. If this happens, perform the troubleshooting steps below:
1. Restart the browser and try to access the web page again.
2. Enter "www.example.com/proxy.pac" in the address box and check if the authentication page is displayed.
3. Use a different browser and try opening the authentication webpage again.
Thanks for your feedback.