Support App

Official HUAWEI Support App with One-stop Services

Device center

An overview of all devices and service info.
Personalized solutions to meet your needs.


One tap to locate your device's problems and offer you solutions to fix them in time.

  • Diagnosis
  • Smart diagnosis of your device
    Useful solutions to common problems
    Step-by-step guidance to fix them by yourself

Service centers

Help you locate the nearest service center quickly with its address, contact info and business hours provided.
You can also make an appointment and line up online in advance.

Repair appointment

Need to repair your device? Make an appointment first.
Select the time and location at your convenience.
Enjoy repair services with higher efficiency but less waiting time.

More services

Spare parts price

Convenient to query the price of spare parts from HUAWEI official channels, with assured high quality and transparent pricing mechanism.


Easy to check or purchase benefits for your devices, use e-card as your warranty invoice.

Repair progress

Track repair progress of your device, know your repair time and location within one tap.


Useful tips and tricks help you to explore your new devices and become a master of them.

Video clips

Watch trending videos to get more fun from your device.

Product zone

What's special on your new device? Find your answers here.

HUAWEI Mobile Services

To obtain support for rich HUAWEI Mobile Services, find your guidance here to make your user experience more satisfying.

How to find Support App?

Search it with HUAWEI Assistant:

Scroll down any blank space on the screen and type "Support" in the search box, then you can find it easily.

Update Support App to the latest version