Your service expert
HiCare APP is your personalized guide to the one stop online support for hassle-free and convenient service experience. It can diagnose the performance of your device and troubleshoot the common issues with one tap.Click to download HiCare App
Discover Tips & Techniques
Learn how to customize and manage your device with latest guides, tutorials and more.
Get your concerns resolved anywhere, anytime
Troubleshooting is available for EMUI 8.0 and later versions. Open Google Play Store app, Tap on Menu < My apps & games < Select HiCare App & Smart diagnosis App < Update.
With just one tap, find out what's wrong with your device and get the solution within few seconds.
Recover phone issue to maintain your phone in greatest performance.
Read recommended articles for the instant suggestions to resolve the common & latest issues.
Smart notification on your phone's condition
HiCare pushes notification immediately upon detecting error in the system. Solutions will be provided to assist you in addressing these issues promptly.
rapidly Unable to make or
receive calls No internet
connection Low microphone
volume No GPS More
Spare Part Price
Learn about an estimated prices of Genuine
Spare Part quickly and conveniently.
Let us help you find the nearest service centre to get service.
Turn on maintenance mode
Worried about the unauthorized access to your personal data before sending your device for repair?
Now simply enable the Maintenance Mode to keep your personal data safe and secure.
More services at your fingertips
Service Centres, Hotline, Live Chat, Spare part price, repair reservation, Smart Diagnosis & more can be found in HiCare
How to Find HiCare?
Look for the pre-installed HiCare APP on your device
The pre-installed HiCare App is in your phone's interface.
Search from Hiboard
Type "HiCare" in the search box.
Download HiCare App now!
Click on the button below and start to download.Click to download HiCare App