My HUAWEI watch displays a message indicating that it cannot be charged or the charging speed is slow, or SuperCharge is not displayed

Applicable products： HUAWEI WATCH Ultimate 2，HUAWEI WATCH FIT 4，HUAWEI WATCH Ultimate 2(green)，HUAWEI WATCH FIT 4 Pro，HUAWEI WATCH | ULTIMATE DESIGN Royal Gold，HUAWEI WATCH GT 6，HUAWEI WATCH 5，HUAWEI WATCH GT Runner 2，HUAWEI WATCH GT 6 Pro
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My HUAWEI watch displays a message indicating that it cannot be charged or the charging speed is slow, or SuperCharge is not displayed
  • The next-generation wireless charging modules are used in the next-generation HUAWEI watches released after May 2025. Featuring a more compact design, the next-generation charging modules make the watches slimmer and more refined, enhancing the overall wearing experience. This change may result in differences in your experience when you use a previous charging base.

    The next-generation HUAWEI watches refer to the HUAWEI WATCH 5 Series, HUAWEI WATCH GT 6 Series, HUAWEI WATCH Ultimate 2 Series, and HUAWEI WATCH FIT 4 Series.

  • For optimal fast charging performance, use the wireless charging base that comes with your watch, namely the 2nd-gen HUAWEI WATCH Wireless SuperCharger. You can identify it by checking the model (CW05) on the rear side of the charging base.

The watch displays a message indicating that it cannot be charged

  • If you are using a non-standard charging base, the watch will display a message indicating that it cannot be charged.
  • You can check the model on the rear side of the charging base. If the charging base is a HUAWEI WATCH Wireless SuperCharger (model: CW03 or KPG-W020), the watch will not be able to charge.

For optimal charging performance, use the 2nd-gen HUAWEI WATCH Wireless SuperCharger that comes with your watch (model: CW05).

The watch displays a message indicating slow charging

  • If you are using a non-standard charging base, the watch will display a message indicating slow charging.
  • You can check the model on the rear side of the charging base. If the charging base is a HUAWEI WATCH Wireless Charger (model: CP80-1 or CP81-1) or HUAWEI WATCH Wireless QuickCharger (model: CW02 or CW04), the charging speed may be slow.

For optimal charging performance, use the 2nd-gen HUAWEI WATCH Wireless SuperCharger that comes with your watch (model: CW05).

SuperCharge is not displayed when I charge my HUAWEI WATCH 5 Series watch

  • Use a 10 V/2.25 A or higher HUAWEI adapter and the 2nd-gen HUAWEI WATCH Wireless SuperCharger that comes with your watch to charge your watch, and SuperCharge will be displayed.
  • SuperCharge is not displayed when your WATCH 5 is in Battery saver mode.

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