The brightness of my HUAWEI band/watch screen decreases or increases suddenly

Applicable products: HONOR Band 5 Sport,HUAWEI Band 3e,HUAWEI WATCH GT 3 SE,HUAWEI WATCH D,HUAWEI WATCH GT 3 Pro,Honor BAND 4 Running,HUAWEI WATCH GT 3(42mm elgant leather strap、huawei watch gt3 46mm elite、huawei watch gt3 42mm elgant milanese strap、huawei watch gt3 46mm active、huawei watch gt3 46mm classic、42mm active),HUAWEI Band 10,HUAWEI WATCH GT Cyber,HUAWEI WATCH 4,HUAWEI WATCH 5,HUAWEI WATCH 3,HUAWEI WATCH 4 Pro,HUAWEI WATCH D2,HUAWEI WATCH GT 6 Pro,HUAWEI WATCH 4 Pro Space Edition,HUAWEI WATCH FIT 4,HUAWEI WATCH GT 5 Pro,HUAWEI WATCH FIT 3,HUAWEI WATCH FIT 2,HUAWEI Band 4e,Honma x HUAWEI Watch GT6 Pro,HUAWEI WATCH | ULTIMATE DESIGN,HUAWEI WATCH | ULTIMATE DESIGN Royal Gold,HUAWEI WATCH 3 Pro,HUAWEI WATCH Ultimate,HUAWEI WATCH FIT(/huawei watch fit new、elegant),HUAWEI Band 7,HUAWEI WATCH Ultimate 2,HUAWEI WATCH FIT new,HUAWEI Band 2,HUAWEI WATCH FIT 4 Pro,HUAWEI WATCH GT 6,HUAWEI WATCH GT 5,HUAWEI WATCH FIT mini,Honor Band 4,HUAWEI WATCH GT 4,HUAWEI Band 2 Pro,HUAWEI WATCH Buds
Applicable products:
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The brightness of my HUAWEI band/watch screen decreases or increases suddenly

Problem

When the watch/band suddenly moves from a bright environment to a dark environment, or from a dark environment to a bright environment, the screen suddenly becomes bright or dark.

Solution

The band/watch is equipped with an ambient optical sensor, which automatically adjusts the screen brightness based on ambient light changes to provide an optimal visual experience. This automatic adjustment not only improves your visual experience, but also optimises image display while reducing power consumption of the display and prolonging the battery and display lifespan. This is normal and does not affect your normal use. If the brightness adjustment does not meet your needs, you can manually adjust the screen brightness.

If the issue persists, back up your data and then take your device and proof of purchase to a nearby Huawei Customer Service Centre for assistance.

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