[Huawei] The kids watch automatically makes an SOS request
Applicable products：
| [Huawei] The kids watch automatically makes an SOS request |
The watch is not being worn properly
When the watch is squeezed or not being worn properly, it may lead to the button being pressed and an SOS request being made. In this case, assist your child in wearing the watch properly and avoid placing the watch in an enclosed space such as a schoolbag.
False SOS requests were made on the watch
Your child made an SOS request out of curiosity. If this is the case, tell your child about when they should use this feature and not to make SOS requests when there aren't any emergencies.
The button on the watch doesn't work
The button on the watch doesn't bounce back properly after being pressed, causing the watch to make SOS requests. If the issue persists when the watch is placed in an open area, take the watch and proof of purchase to an authorised Huawei Customer Service Centre for assistance.
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