Why are the buttons on my phone loose?
Applicable products：
Tablet，Smartphone
Applicable system:
Unrelated to OS version
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| Why are the buttons on my phone loose? |
Solution:
- There is a small gap between the phone buttons and body to prevent the buttons from jamming. This is normal and does not indicate an issue with your phone.
- If a loose button is preventing normal use, back up your data and take your phone and the proof of purchase to an authorized Huawei Customer Service Center for assistance.
Thanks for your feedback.