The phone or tablet has a blurry screen
Applicable products: Tablet,Smartphone
Applicable system: Magic UI 3.1.1, Magic UI 2.0.1, EMUI 9.1.1, EMUI 9.0.1, Magic UI 3.0, Magic UI 2.1, Magic UI 3.1, Magic UI 2.1.1, EMUI 10.1.1, EMUI 10.0.1, EMUI 11.0, EMUI 10.1, EMUI 10.0, EMUI 8.0, EMUI 4.0, EMUI 8.1, EMUI 5.0, EMUI 4.1, EMUI 5.1, EMUI 9.0, EMUI 9.1, EMUI 8.2, Magic UI 3.0.1
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The phone or tablet has a blurry screen

If your phone or tablet has a blurry screen, perform the following steps:

Clean the screen

Water, oil stains, or dust on the screen may blur the content display. Use a cotton cloth to wipe the screen clean.

Increase the screen brightness

In strong light, the screen of your phone or tablet may appear dark. Try increasing the screen brightness if this is the case.

View HD pictures and watch HD videos

If the issue does not persist when you are viewing HD pictures or watching HD videos, it indicates that your phone or tablet screen doesn't have display issues.

Check whether the screen is blurry only with certain third-party apps

If the screen is blurry only when you are using a third-party app, it indicates a compatibility issue with the third-party app. In this case, exit the app and check again.

Adjust the screen resolution

Open Settings, search for resolution and access Smart resolution or Smart, disable Smart resolution, then select a higher resolution option.

If Smart resolution is not available, it indicates that your phone or tablet does not support this feature.

Restart your phone or tablet and try again

Restart your phone or tablet and determine whether the issue is caused by an app error.

If the issue persists

Back up your data and take your device and proof of purchase to an authorised Huawei Customer Service Centre for assistance.

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