I cannot install the Office software that I just downloaded
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PC
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Windows 10
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| I cannot install the Office software that I just downloaded |
- Check that you have a stable network connection when downloading the software. It is recommended that you download the software from the official Microsoft website. The address is: https://www.microsoft.com/en-gb/store/collections/visio?cat0=devices.
- Check that you have downloaded the correct version of the Office software. A 32-bit version of Microsoft Office Home and Student Edition is preinstalled on your computer. If you wish to install other software such as Visio, you will need to install a 32-bit version. To install Visio, visit the official Microsoft website. The address is: https://support.office.com/en-gb/article/install-visio-f98f21e3-aa02-4827-9167-ddab5b025710.
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