There is an issue with the display of missed call numbers on my watch when connected to a non-Huawei phone
Applicable products:
HUAWEI TalkBand B6,HUAWEI WATCH GT 3 SE,HUAWEI WATCH D,HUAWEI WATCH GT 3 Pro,HONOR MagicWatch 2,HUAWEI WATCH GT Runner,HUAWEI WATCH GT 2e,HUAWEI WATCH FIT,HUAWEI Band 10,HUAWEI WATCH GT Cyber,HUAWEI WATCH 4,HUAWEI WATCH 5,HUAWEI WATCH GT 2 Pro,HUAWEI WATCH 3,HUAWEI WATCH 4 Pro,HUAWEI WATCH D2,HONOR Watch GS Pro(active、sport),HUAWEI WATCH 4 Pro Space Edition,HUAWEI WATCH FIT 4,HUAWEI WATCH GT 5 Pro,HUAWEI WATCH FIT 3,HUAWEI WATCH FIT 2,HUAWEI WATCH | ULTIMATE DESIGN,HUAWEI WATCH 3 Pro,HUAWEI WATCH Ultimate,HUAWEI WATCH FIT new,HUAWEI WATCH FIT 4 Pro,HUAWEI WATCH GT 5,PORSCHE DESIGN | HUAWEI WATCH GT 2,HUAWEI WATCH FIT mini,HUAWEI WATCH GT 2,HUAWEI WATCH GT 4,HUAWEI WATCH Buds,HUAWEI WATCH GT 3
Applicable system:
Unrelated to OS version
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There is an issue with the display of missed call numbers on my watch when connected to a non-Huawei phone |
Problem
When the user's watch is paired with a third-party phone, the message list on the watch does not display phone numbers or contact names for missed calls.
Cause
Information in the message list of the watch about missed calls is obtained from the phone's notification bar and the Huawei Health app. For non-Huawei phones, the phone's notification bar does not display phone numbers or contact names for missed calls. As a result, the Huawei Health app cannot obtain such information.
Solution
We recommend that you consult the customer service of your phone manufacturer about how to display missed call numbers or contact information in the notification bar of your phone.
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