The Play Store icon disappears from my HUAWEI phone after a system update
Applicable products:
Smartphone
Applicable system:
EMUI 10.0.1, EMUI 9.1.1, EMUI 9.0.1, EMUI 9.0, EMUI 9.1, Magic UI 2.0, Magic UI 2.0.1, EMUI 10.0, Magic UI 3.0, Magic UI 2.1, Magic UI 2.1.1, MagicUI 3.0, MagicUI 2.1, Magic UI 3.0.1, MagicUI 2.0
Applicable products:
Applicable system:
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| The Play Store icon disappears from my HUAWEI phone after a system update |
Problem:
After an online system update, the icon of the Play Store disappears.
Cause:
Solution:
- It is recommended that you download and install Google Play Store from a Google's official channel.
- If exceptions occur during installation, for example, if the system prompts "Can't open . Read the app instructions and then try again.", "This app has been stopped by you.", "The system failed to install the package because it is attempting to define a permission that is already defined by some existing package.", or "You already have a newer version of this app.", it is recommended that you:
- Go to , touch
in the upper right corner, touch Show system processes, and find Google Play Service Updater:
- If the system prompts that the Google Play Store can't be opened, or a later version already exists, go to (if the uninstallation of the update fails, go to ).
- If the system prompts that this app has been disabled, touch Enable.
- If the system prompts that the permission has been denied, go to .
- Download and install Google Play Store from an official channel authorised by Google.
- Go to , touch
More Knowledge:
Unable to open, download, or update apps in the Google Play Store
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