Problem:

Next-generation phones generate more heat than old phones.

Cause:

Compared with previous products, next-generation products boast more comprehensive and diversified software performance and features. With the update of HarmonyOS versions, Huawei is trying to innovate in software and hardware to ensure smooth user experience. It is normal that the system power consumption gradually increases and the phone heats up more obviously as performance improves.

Suggestion:

1. Make sure that your device has been connected to a stable network when you are watching videos or live broadcasts, or making calls.
2. The power consumption may increase due to a high video resolution. Try lowering the video resolution to see if this resolves the problem.
3. If the call duration is long, use a headset to prevent the earpiece or speaker from heating up.
4. Avoid using the device while charging. Otherwise, the device heats up quickly.
5. It is recommended that you close background apps in a timely manner. Power-intensive apps will continuously occupy CPU resources, which may cause your phone to heat up and consume much power. You can keep common social apps (such as WeChat and TikTok) running. This ensures that your phone can start apps more quickly and receive messages timely as well.