Service Day

Keep your phone in best condition
through value-added service presented on
HUAWEI Service Day


Free Phone Disinfect Service

Keep your phone clean and germs-free

Free out of warranty service charge

Pay for parts replacement cost only

Free screen protector application

After service, like or comment on HUAWEI FB event post to get free screen protector and application service

Free Software Upgrade

Upgrade software for all models at free of cost

  • *Selected free screen protector models

  • HUAWEI P Series:

    P9, P10, P10 Plus, P20 Pro, P30 pro

  • HUAWEI Mate Series:

    Mate 8, Mate10 Pro, Mate 20 Pro

  • HUAWEI nova Series:

    nova 2i, nova 3e, nova 3i

  • HUAWEI G Series:

    GR3 2017, GR5 2017

  • HUAWEI Y Series:

    Y3II, Y3 2017, Y3 2018, Y5II, Y5 2017, Y6 Prime 2018, Y7, Y7 Pro 2018, Y9 2018, Y9 2019

Terms and Conditions

  • The Service Day event is only valid on every 1st and 3rd Saturday of the month at all Authorized Huawei Service.

  • This Service Day event is only applicable for walk-in customers, except Huawei service centers’ employees.

  • For “Free Screen Protector Application” service, dealers, resellers and/or distributors are not allowed to participate in this service.

  • “Free Screen Protector Application” service is applicable to selected models only; subject to first come first serve basis and while stock last.

  • For “Free Service Charge for OOW Service”, it only exclude spare parts price, customer is still required to pay spare part price according to repair quotation.

  • Each customer is only eligible to participate in each Service Day once.

  • Photo taken during the event will be used for promotional purpose.

  • This Service Day promotion is invalid in conjunction with other event promotion.

  • Huawei reserves the right to amend the terms and conditions without prior notice.

Query & Support

For more information, please reach us through
HUAWEI service hotline:
08-000-777-777 (Toll-Free)
9.00 am to 6.00pm everyday
including public holidays

Get live chat support from HiCare App

Scan HiCare QR code to get support from HiCare

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Hotline Support

  • Hotline

Online Help

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