First system startup is slow or apps/Live view freezes after a factory reset or system update on my HUAWEI tablet/phone
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| First system startup is slow or apps/Live view freezes after a factory reset or system update on my HUAWEI tablet/phone |
Slow startup
Please wait for the system optimisation process to complete. The more apps you have, the longer it will take to power on your device.
App/Live view/Notification Centre/Volume bar freezing
After the device is restored to its factory settings or updated, the system will optimise the apps on the device for one week. During this period, the device may be overloaded. As a result, freezing may occur when you use the apps or open the Live view/Notification Centre/volume bar. It is recommended that you charge your device for more than 4 hours (or overnight) with the screen off, and then restart your device to ensure that the apps have been optimised.
If the issue persists
If the issue persists or you encounter any difficulties, please contact the Huawei customer service hotline for assistance. We will do our best to address your needs.