There is less available running memory on my HUAWEI phone after a system update

Problem:

After a system update, the available running memory becomes less.

Cause:

• A major system version update will optimise and add certain app features. This may slightly increase running memory usage, but it will not affect system performance or your normal use.
• The new system speeds up your phone by expanding the cache range and preloading more app processes, allowing apps to launch faster and data to be read more quickly.

Solution:

1. Delete home screen widgets that are not frequently used and try again.
2. When your phone's memory is insufficient, certain apps may abnormally consume resources. You can restart your phone to quickly free up memory and increase the running speed.

   If you encounter insufficient memory issues, see My HUAWEI phone/tablet displays a message indicating that the storage space is insufficient.

If the issue persists or you encounter any difficulties, back up your data and take your device and proof of purchase to an authorised Huawei Customer Service Centre for assistance. We will do our best to address your needs.