FAQs related to SIM lock on HUAWEI phones
Applicable products：
Tablet，Smartphone
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| FAQs related to SIM lock on HUAWEI phones |
Problem:
What is SIM lock? Why does my phone display a SIM lock screen?
Solution:
- The SIM lock is used by mobile network providers to prevent their contract or customised phones from working with a SIM card from a different mobile network provider. If you are using a contract or customised phone and have inserted a SIM card from another mobile network provider, a SIM lock screen will be displayed. To resolve this issue, insert the SIM card specified by your mobile network provider.
For information about how to check whether a phone is a contract/customised phone, refer to Guideline for the operation of Device Rights.
Related issues:
- Is it normal for different phones (identified by the IMEI) to use the same unlock code? Is this a normal result of the related algorithm?
Yes, this is normal.
- Is there an input attempt limit for entering the unlock code?
Generally, a maximum of 10 attempts are allowed, but this number may vary depending on the custom version.
- Will I receive any prompts notifying me of my remaining attempts for entering the unlock code?
Yes, you will receive a notification indicating the number of remaining attempts.
- What will happen if the maximum number of attempts has been reached? Is there an unlock code to unlock the phone?
Your phone will be locked, and will not be able to be unlocked.
- Is it possible for the R&D personnel to provide an unlock code directly?
The unlock code is confidential and R&D personnel are not in a position to provide such information.
Thanks for your feedback.