An abnormal sound is heard when opening or closing the computer lid

In order to keep the computer lid stable at any angle, its hinge is designed with a strong resistance, so a slight friction noise may be heard when opening or closing it. This sound is normal and it does not affect the normal use of your computer.

However, if the sound is unusually loud, please back up your data and take your computer and a proof-of-purchase to an authorised HUAWEI Customer Service Centre or contact HUAWEI Customer Services for further assistance.