Problem

The computer model displayed in the system is inconsistent with that displayed on the back of the computer. For example, the computer model displayed in the system is MACH-WX9, while that displayed on the back of the computer is MACH-W29.

Check the computer model in the system:

Method 1: Open PC Manager, click Customer service, and find the computer model on the right.

Method 2: Press Win+R to open the Run window, enter msinfo32, and click OK. You will find the computer model displayed next to System Model.

Check the computer model on the back of the computer:

Cause

This issue is caused by the fact that the computer model displayed on the back of the computer is the sub-model number. Each computer model may have many different sub-models. Huawei uses X to represent the different sub-models. For example, if the computer model in the system is displayed as MACH-WX9, it indicates that the sub-model (displayed on the back of the computer) may be MACH-W19, MACH-W29, and so on.

 

1. This does not indicate an issue with your computer.
2. In PC Manager, you can also use this method when X is displayed in the mainboard information during hardware detection.