[HUAWEI] Favourite contact information on the watch/band cannot be automatically updated
Applicable products：
HUAWEI WATCH FIT 4，HUAWEI WATCH GT 5 Pro，HUAWEI WATCH FIT 3，HUAWEI WATCH FIT 2，HUAWEI WATCH | ULTIMATE DESIGN，HUAWEI WATCH Ultimate，HUAWEI WATCH GT Runner，HUAWEI WATCH GT 2(46mm sport（latona-b19p）、46mm classic、46mm sport（latona-b19s）、46mm elite)，HONOR MagicWatch 2(46mm sport、46mm classic)，HUAWEI WATCH FIT 4 Pro，HUAWEI WATCH GT 2 Pro，HUAWEI WATCH 5，HUAWEI WATCH GT 5，PORSCHE DESIGN | HUAWEI WATCH GT 2，HUAWEI WATCH D2，HONOR Watch GS Pro(active、sport)，HUAWEI WATCH GT 4，HUAWEI WATCH GT 3
Applicable products：
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| [HUAWEI] Favourite contact information on the watch/band cannot be automatically updated |
Problem:
Favourite contact information on the watch/band cannot be automatically updated.
Cause:
The favourite contacts on the watch/band are manually added, instead of automatically synced from phone Contacts, and do not support automatic updates.
Solution:
If the information changes, perform the following steps:
- Make sure that your watch/band is linked with the Huawei Health app.
- Open the Huawei Health app, go to Devices > Favourites, delete the contacts that need an info update, and add them again.
HUAWEI WATCH GT 2/HONOR MagicWatch 2: Only 46 mm editions support favourite contacts.
HUAWEI WATCH GT 2/HONOR MagicWatch 2: Special characters are not supported in contact names.
- If none of the above resolved the problem, call the Huawei customer service hotline for further assistance.
Thanks for your feedback.