My HUAWEI FreeBuds/FreeLace series earphones feel insecure when worn
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HUAWEI FreeBuds 5i，HUAWEI FreeBuds Pro 3，HUAWEI FreeBuds 4i，HUAWEI FreeBuds Pro 2，HUAWEI FreeBuds SE 2，HUAWEI FreeBuds SE，HUAWEI FreeBuds 4E，HUAWEI FreeBuds 5，HUAWEI FreeBuds 3 Wired Charging Case，HUAWEI FreeBuds 4，HUAWEI FreeBuds Pro，HUAWEI FreeLace Pro，HUAWEI FreeLace Lite，HUAWEI FreeBuds Studio，HUAWEI FreeLace，HUAWEI FreeBuds Lipstick，HUAWEI FreeBuds Lite
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| My HUAWEI FreeBuds/FreeLace series earphones feel insecure when worn |
Ear canal size varies by individual, and the earphones may not be a perfect fit for your ears. In this case, try the following:
- Clean your ears with a clean tissue before putting on the earphones.
- Make sure that you are wearing the earphones correctly. The L and R labels refer to the left and right ears respectively.
- Select an appropriate pair of ear tips for your earphones.
- FreeBuds Pro 3, FreeBuds Pro 2, FreeBuds 5i, FreeBuds Pro, FreeBuds 4i, FreeBuds 3i, FreeBuds Lite, and FreeLace series earphones come with different sizes of ear tips. Please choose the size that best fits your ears. If only one earphone tends to come loose, you can use two different sizes of ear tips.
- For earphones with stabilisers, such as FreeLace Lite and xSport Pro, press the stabilisers until they slip completely into your ear canals.
- Feel free to adjust the angle of the earphones or press them further into the ear canal to ensure a snug fit.
Figure 1. Incorrect wearing
Figure 2. Correct wearing
- The earphones may come loose when you are wearing a scarf, sleeping, brushing your teeth, running, or wearing a face mask. Make sure that the earphones are firmly fixed in your ears for optimal stability and comfort.
- To learn more:
Unable to connect to or find the Bluetooth name of HUAWEI FreeBuds/FreeLace earphones
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